Platform Engineer
Location: York or Norwich
Salary: Circa £50k
This is a great job for someone who enjoys solving technical challenges, keeping critical systems running smoothly, and working collaboratively across development, infrastructure, and business teams. This role would suit someone with experience supporting production applications in a complex, high-availability environment who is looking to build on their platform engineering expertise.
We're looking for someone who is comfortable working with cloud technologies, CI/CD pipelines and deployment processes, and who enjoys driving continuous improvements to service reliability, automation and operational excellence.
A bit about the job:
We're looking for a Platform Support Engineer to join our Individual Protection Platform team. You'll play a key role in ensuring the stability, performance and security of our production platforms, helping development teams deliver software efficiently and reliably while providing technical support for business-critical services. Working closely with colleagues across engineering, testing, deployment, infrastructure and third-party delivery partners, you'll help coordinate the successful delivery of code releases, resolve production issues and support Aviva's risk and control framework.
This is a varied role where you'll contribute to incident management, service improvements, automation initiatives and the ongoing operation of strategic applications that support our customers and advisers.
Skills and experience we're looking for:
- Experience supporting and maintaining business-critical production systems within complex, high-availability environments.
- Strong technical knowledge of AWS cloud services, SQL Server, CI/CD pipelines and deployment tooling such as Jenkins and Digital.ai Release (XLR).
- Proven ability to investigate, troubleshoot and resolve technical issues, balancing service stability with customer and business needs.
- Experience working collaboratively with internal teams and third-party suppliers to support software delivery, deployments and operational processes.
- Strong communication and stakeholder management skills, with the ability to document processes, support risk and control activities, and work effectively within distributed teams, including participation in out-of-hours support when required.
Whatyou’llget for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.And one of the ways we live up to that promiseisby investing in you.We have so much to offer when it comes to being an Aviva colleague.
- Startingsalary circa £50k (depending on location, skills, experience, and qualifications)
- Bonus opportunity 8% – actual amount depends on your performance and Aviva’s
- Generous pensionscheme e.g. if you put in 8%, Aviva adds 14% in.
- 29 daysholidayplus bank holidays,and you can choosetobuyorsell up to 5days
- Aviva-funded Private Medical Benefitto help you get expert support when you need it
- Make your money go further -Up to 40%discountonAviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through ourMatching Share Planand share in the success of Aviva with ourSave As You Earnscheme
- Brilliantlysupportive policiesincluding parentalandcarer’s leave
- Flexible benefitsto suit you, includingsustainability options such as cycle to work
- Make a difference,be part of ourAviva Communitiesand useyour3paid volunteering daysto help others
- We take yourwellbeingseriously withlotsof support and tools
Aviva is for everyone:
We’reinclusive andwelcome everyone– we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if youdon’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spendingat least 50% of our time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
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Platform Engineer employer: Aviva plc
Aviva Investors is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. With a strong commitment to employee growth, competitive salaries, and generous benefits including a robust pension scheme and flexible working options, we empower our team to thrive both professionally and personally. Join us to be part of a diverse team dedicated to driving positive change in the investment landscape while enjoying a supportive culture that values inclusivity and community engagement.
