Aviva plc in the United Kingdom is recruiting for a Pensions Customer Service Advisor to deliver high-quality service to customers and trustees, primarily by phone. The role focuses on resolving queries at first point of contact and supporting customers through retirement options and life events.
The team emphasises strong communication, empathy for vulnerable customers, and adherence to procedures to improve customer journeys and systems.
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Pensions Customer Experience Specialist | Flexible Hours in Norwich employer: Aviva plc
Aviva Investors is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. With a strong commitment to employee growth, competitive salaries, and generous benefits including a robust pension scheme and flexible working options, we empower our team to thrive both professionally and personally. Join us to be part of a diverse team dedicated to driving positive change in the investment landscape while enjoying a supportive culture that values inclusivity and community engagement.
