Aviva plc in Norwich is seeking an Inbound Customer Service Expert on a part-time basis. You will provide telephone support to customers, offering impartial guidance and discussing available options to help meet their retirement needs.
The role emphasizes proactive service, clear explanations of complex information, and a commitment to delivering excellent customer experiences. Training and support are provided, with a fixed 10:00–14:15 shift pattern and 3 days in the office plus 2 days remote.
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Hybrid Inbound Support Specialist (Part-Time) in Norwich employer: Aviva plc
Aviva Investors is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. With a strong commitment to employee growth, competitive salaries, and generous benefits including a robust pension scheme and flexible working options, we empower our team to thrive both professionally and personally. Join us to be part of a diverse team dedicated to driving positive change in the investment landscape while enjoying a supportive culture that values inclusivity and community engagement.
