BPA Implementation Manager in Norwich

Are you an enthusiastic individual with Defined Benefit pensions experience and strong organisational and communication skills, who is passionate about delivering first-class service? This is a great opportunity for someone who is interested in helping to create an environment that promotes commitment, enthusiasm, and energy, while building their career within a growing and evolving business area.

A bit about the job: This role sits within the expanding Bulk Purchase Annuity team, which provides ongoing and de-risking services to trustees and sponsoring employers of Defined Benefit schemes. Based in Norwich, the team delivers a full end-to-end range of administration and support services across a large portfolio of customers. You will take ownership for managing a subset of schemes from inception through to final onboarding, working closely with Employee Benefit Consultants and Trustees, and providing support where necessary. You will be responsible for creating project plans, capturing key deliverables, agreeing timescales with both Aviva and external third parties, and driving the successful implementation of these plans. The role involves engaging in effective communication through both teleconferences and written interactions to ensure smooth implementation of all schemes. You will also support the review and analysis of data in line with benefit specifications provided for quote purposes, as well as collating additional information required to administer schemes.

Skills and experience we’re looking for:

• Defined Benefit pensions knowledge
• Project management experience (preferred)
• Effective verbal and written communication skills
• Strong relationship management skills
• Ability to manage large data sets

What you’ll get for this role:

• Starting salary from £34,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – actual amount depends on performance and Aviva’s.
• Generous pension scheme – e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through the Matching Share Plan and share in the success of Aviva with the Save As You Earn scheme
• Supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people work smartly – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.