At a Glance
- Tasks: Lead and manage complex US Property claims while shaping Aviva's new US office.
- Company: Join Aviva, a leading insurance company with a global presence.
- Benefits: Competitive salary, bonus potential, generous pension scheme, and 29 days holiday.
- Other info: Opportunity to influence and shape processes in a growing environment.
- Why this job: Be a key player in establishing best practices for US Property claims.
- Qualifications: Strong experience in high-value US commercial property claims and technical leadership.
The predicted salary is between 60000 - 75000 £ per year.
This is a rare opportunity to play a foundational role in Aviva’s new US office, helping shape how we manage complex, high-value US commercial property claims from the outset. The role is ideal for an experienced US Property claims professional who enjoys technical challenge, influence, and building strong international partnerships. You’ll take on significant responsibility and visibility, acting as a senior technical referral point for US Property claims while helping embed Aviva standards, governance, and ways of working across our developing US platform.
A bit about the job: This role exists to protect Aviva and our customers by delivering strong, consistent outcomes on complex US Property claims as part of our expanding US presence. You’ll sit within the International Property Claims team in GCS, with a specific focus on claims arising from our new US division and office. From day one, you’ll play a key role in helping to establish effective claims oversight, governance, and technical standards as the US operation grows.
Responsibilities:
- Provide technical leadership and challenge on the largest and most complex US Property losses
- Set and agree clear claim strategies, ensuring timely, fair, and financially robust settlements
- Act as a trusted escalation point for complex coverage, reserving, and settlement issues
- Help shape and embed best practice US claims handling aligned to Aviva’s global standards
This role combines hands-on technical judgement with the opportunity to influence how Aviva builds and matures its US Property claims capability.
Skills & experience we’re looking for:
- Strong experience handling complex, high-value US commercial property claims
- Deep knowledge of US Property coverage, loss adjusting, and settlement practices
- Confidence providing technical direction and constructive challenge to Third-Party Administrators
- An established network of US experts and suppliers (e.g. adjusters, lawyers, forensic accountants)
- Experience with reserving, governance, and regulatory requirements in a US context
- A relevant professional qualification (or equivalent senior claims experience)
- Experience supporting new teams, new markets, or start-up environments will be valuable, as will an appetite for shaping processes rather than simply operating within them
Benefits:
- Competitive salary (depending on skills, experience, and qualifications)
- Bonus opportunity – 10% of annual salary (performance dependent)
- Generous pension scheme – Aviva will contribute up to 14% (based on personal contribution)
- 29 days holiday plus
Technical Claims Specialist - US Property in London employer: Aviva plc
Aviva is an exceptional employer, offering a unique opportunity to be part of our pioneering US office, where you can influence the management of complex US commercial property claims from the ground up. With a strong focus on employee growth, we provide competitive salaries, generous pension contributions, and a supportive work culture that values technical expertise and collaboration. Join us to not only advance your career but also to shape the future of our US operations in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Claims Specialist - US Property in London
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We think you need these skills to ace Technical Claims Specialist - US Property in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aviva plc.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aviva plc. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aviva plc
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aviva plc to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
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As a full-timer at Aviva plc, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
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Understanding Aviva plc's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
