At a Glance
- Tasks: Lead digital teams to create amazing customer experiences across web and app platforms.
- Company: Join Aviva, a leading insurance provider with a focus on innovation.
- Benefits: Competitive salary, generous pension, 29 days holiday, and flexible working options.
- Other info: Inclusive culture with opportunities for professional growth and community involvement.
- Why this job: Shape the future of digital experiences while making a real impact in the insurance industry.
- Qualifications: Experience in leading digital products and strong stakeholder management skills required.
The predicted salary is between 76500 - 93500 £ per year.
Location: Norwich or Leeds
Salary: Circa £85k
Are you passionate about solving customer problems, leading high-performing digital teams and shaping digital experiences at scale? If so, we'd love to hear from you.
A bit about the job
You’ll join our General Insurance Digital team within Customer & Marketing, leading a team of Product Owners responsible for delivering brilliant digital experiences across our web and app platforms. Our team supports multiple insurance products such as Motor, Home, Pet, and Breakdown across Aviva, Direct Line, and Churchill brands.
You’ll work closely with colleagues across Commercial, Pricing, Underwriting, Operations, Design, and Technology to identify customer challenges and deliver meaningful improvements. You’ll be accountable for defining product strategy, owning the roadmap and budget, and ensuring your products deliver strong customer, commercial, and operational outcomes.
Leading a team of Product Owners, you’ll drive the delivery of a varied portfolio of work, from optimisation and experimentation through to new proposition launches, platform modernisation, and end-to-end journey redesigns. You’ll use customer insight, analytics, and business performance data to identify opportunities, prioritise investment, and continuously improve customer experiences. As a senior leader within the function, you’ll build strong relationships with senior stakeholders, influence strategic decisions, and help shape the future of Aviva’s digital experiences.
Skills and experience we’re looking for:
- Significant experience leading digital products across web and app platforms, with ownership of product strategy, roadmaps, budgets, and delivery outcomes, ideally within Insurance, Financial Services, or another highly regulated environment.
- Proven ability to lead, coach, and develop Product Owners and cross-functional teams, working collaboratively across Product, Engineering, Commercial, and Operational functions to deliver customer and business value.
- Strong stakeholder management skills, with experience influencing senior leaders, aligning priorities across multiple business areas, and translating customer, commercial, and regulatory requirements.
- Excellent analytical and data-led decision-making capability, using customer insight, digital analytics, experimentation, behavioural data, and performance KPIs to identify opportunities, set priorities, and continuously improve customer experiences.
- A track record of delivering complex digital initiatives from concept to launch with knowledge of AI technologies and their application to improve colleague productivity and customer experiences.
What you’ll get for this role:
- Starting salary Circa £85k (depending on location, skills, experience, and qualifications)
- Bonus opportunity 12% – actual amount depends on your performance and Aviva’s
- Generous pension scheme e.g. if you put in 8%, Aviva adds 14% in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part-time and job shares. We flex locations, hours, and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
Senior Digital Product Owner in London employer: Aviva plc
Aviva Investors is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. With a strong commitment to employee growth, competitive salaries, and generous benefits including a robust pension scheme and flexible working options, we empower our team to thrive both professionally and personally. Join us to be part of a diverse team dedicated to driving positive change in the investment landscape while enjoying a supportive culture that values inclusivity and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Product Owner in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Aviva plc!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Aviva plc would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Aviva plc through your school's career services!
We think you need these skills to ace Senior Digital Product Owner in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Digital Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Digital Product Owner position at Aviva plc. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Aviva plc
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
