## Complex & Major Loss Commercial Property Claims HandlerPostulerlocations: UK - Flexible: Bristol: UK - Birmingham - Lombard House - 4th Floor: Perth: Glasgowposted on: Publié aujourd'huijob requisition id: R- **Complex and Major Loss Commercial Property Claims Handler - Salary up to £40,000****This is a great job for someone who...**Enjoys solving complex problems and making confident, balanced decisions. Thrives when working with brokers, clients, and suppliers to achieve great outcomes. Likes leading major loss claims and driving improvements in how we work. Values clear communication, teamwork, and supporting others.**A bit about the job**You’ll manage a varied portfolio of complex and major commercial property claims, working with internal teams and external specialists to deliver fair, timely outcomes. You’ll coordinate investigations, site visits, and expert appointments to keep each claim moving smoothly. You’ll build strong relationships with brokers and clients, ensuring clear communication throughout every stage. You’ll use your technical judgement to make confident decisions, challenge costs, and identify fraud or recovery opportunities. You’ll shape how we improve processes and technology within our Commercial Property team, helping us deliver even better results for our customers.**Skills and experience we’re looking for (essential)*** Strong technical knowledge of commercial property claims and policy conditions.* Ability to make clear, balanced decisions under pressure.* Great communication and relationship‐building skills.* Experience in managing major or complex losses is a plus.* Commercial awareness to challenge costs and improve efficiency.**What you’ll get for this role:**Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting **salary up to £40000**(depending on location, skills, experience, and qualifications)* Bonus opportunity – 8% of annual salary Actual amount depends on your performance and Aviva’s.* Generous **pension** scheme - Aviva will contribute up to 14%, depending on what you put in.* 29 days **holiday** plus