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- Tasks: Provide top-notch IT support and assist users with Windows and Office 365.
- Company: Major financial services company known for its commitment to customer service.
- Benefits: Competitive salary, bonus structure, generous pension scheme, and well-being support.
- Why this job: Join a dynamic team and enhance your tech skills while helping others.
- Qualifications: Experience in IT support and knowledge of Windows and Office 365 required.
- Other info: Full-time role based in Leeds with great career advancement opportunities.
The predicted salary is between 30000 - 50000 £ per year.
A major financial services company is seeking a dedicated IT Support Specialist to work in their office in Leeds. This full-time role emphasizes excellent customer service and technical support. The ideal candidate should have a strong background in providing end-user support alongside a solid understanding of Windows, Office 365, and mobile devices.
The position offers a competitive salary, a bonus structure, and extensive benefits, including a generous pension scheme and support for well-being.
Onsite IT Support 1st/2nd Line (Windows/Office 365) in Leeds employer: Aviva plc
Contact Detail:
Aviva plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support 1st/2nd Line (Windows/Office 365) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in financial services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Windows, Office 365, and mobile devices. We want you to shine when they ask about your experience!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond to help users. This role is all about support, so let them know you’re passionate about helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Onsite IT Support 1st/2nd Line (Windows/Office 365) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows, Office 365, and any mobile devices you've supported. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your customer service skills can benefit us. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We’re looking for someone who can think on their feet and provide excellent support, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Aviva plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Office 365. Be ready to discuss common issues users face and how you would resolve them. It’s also a good idea to have examples of past experiences where you provided excellent support.
✨Customer Service is Key
Since this role emphasises customer service, think about how you can demonstrate your communication skills. Prepare to share specific instances where you’ve gone above and beyond to help a user, as this will show your dedication to providing top-notch support.
✨Familiarise Yourself with the Company
Research the financial services company and understand their values and culture. This will help you tailor your answers to align with what they’re looking for in a candidate. Plus, it shows that you’re genuinely interested in the role and the company.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team structure, the tools they use, or how they measure success in the role. It shows you’re engaged and eager to learn more about the position.