RTA/EL/PL Intermediate Track Claims Handler
12 month secondment
This is a great job for someone who Has experience handling personal injury claims and is ready to manage a varied caseload of Employers' Liability, Public Liability and Road Traffic Accident claims. You might be a Legal Claims Handler, Legal Executive or Solicitor who enjoys investigating claims, building strong customer relationships and delivering fair outcomes.
A bit about the job:
You’ll join our Litigation team and help customers through what can often be a difficult time following an accident or injury. You’ll manage a caseload of Employers' Liability, Public Liability and Road Traffic Accident claims, including pedestrian and cyclist claims, from investigation through to settlement or litigation where needed. Working closely with customers, legal representatives and colleagues, you’ll provide clear advice, assess evidence and negotiate the best possible outcomes. You’ll play an important role in helping us deliver excellent customer experiences while maintaining quality, compliance and service standards.
Skills and experience we’re looking for:
- Experience handling personal injury claims within a legal or insurance environment.
- Knowledge of Intermediate Track claims, Pre-Action Protocols and Civil Procedure Rules.
- Strong investigation, negotiation and decision‑making skills.
- Experience managing a varied caseload while maintaining attention to detail.
- Confidence using case management systems and communicating with a range of stakeholders.
What you’ll get for this role:
- Competitive salary (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 8% annual salary, (actual amount depends on your performance and Aviva’s.)
- Generous pension scheme e.g. if you put in 8%, Aviva adds 14%
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Intermediate Track Claims Handler in Leeds employer: Aviva plc
Aviva is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive starting salary of around £60,000 along with a generous benefits package including a robust pension scheme, private medical benefits, and flexible working options. The collaborative work culture fosters technical excellence and continuous improvement, allowing you to make a meaningful impact while being part of a supportive team dedicated to delivering fair outcomes for customers in challenging situations.
