At a Glance
- Tasks: Provide first-line technical support and resolve IT issues for colleagues.
- Company: Join Aviva plc, a leading enterprise with a focus on customer experience.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: Temporary role with opportunities to learn and develop in the IT field.
- Why this job: Enhance your tech skills while making a real difference in a supportive team.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 31500 - 38500 £ per year.
Aviva plc is seeking an IT Customer Service Analyst to join the IT Service Desk on a 6-month temporary basis.
You will deliver first-line technical support to internal colleagues across the UK, resolving a wide range of IT issues with a strong focus on customer experience.
You will gain exposure to a broad range of technologies in a large enterprise environment, with responsibilities including incident logging, troubleshooting, remote support, and collaboration with the wider IT function.
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IT Service Desk Analyst - First-Line Support employer: Aviva plc
Aviva is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive starting salary of around £60,000 along with a generous benefits package including a robust pension scheme, private medical benefits, and flexible working options. The collaborative work culture fosters technical excellence and continuous improvement, allowing you to make a meaningful impact while being part of a supportive team dedicated to delivering fair outcomes for customers in challenging situations.
