Head of Insurance Client Relationships (London)

Head of Insurance Client Relationships (London)

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the CRM team to enhance relationships with insurance clients and manage onboarding processes.
  • Company: Aviva Investors, a leading investment management firm in London.
  • Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
  • Other info: Join a collaborative team focused on delivering high-quality service and regulatory compliance.
  • Why this job: Make a significant impact on client relationships and drive commercial success in a dynamic environment.
  • Qualifications: Experience in client relationship management and strong stakeholder engagement skills.

The predicted salary is between 63000 - 77000 £ per year.

Aviva Investors in London is seeking a Manager of Client Relationship Management to lead the CRM team serving Insurance clients across asset classes.

You will ensure high-quality servicing, act as escalation point, and drive alignment across processes and teams.

You will oversee onboarding and mandate changes, manage multiple priorities, and support Commercial growth with strong stakeholder engagement while upholding regulatory considerations under SMCR.

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Head of Insurance Client Relationships (London) employer: Aviva plc

Aviva Investors is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. With a strong commitment to employee growth, competitive salaries, and generous benefits including a robust pension scheme and flexible working options, we empower our team to thrive both professionally and personally. Join us to be part of a diverse team dedicated to driving positive change in the investment landscape while enjoying a supportive culture that values inclusivity and community engagement.

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Contact Details:

Aviva plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Insurance Client Relationships (London)

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

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Apply Directly and Be Proactive

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We think you need these skills to ace Head of Insurance Client Relationships (London)

Client Relationship Management
Stakeholder Engagement
Regulatory Compliance
Onboarding Processes
Mandate Changes Management
Commercial Growth Support
Team Leadership

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Aviva plc.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Aviva plc's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Aviva plc

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Aviva plc.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Aviva plc will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Aviva plc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.