At a Glance
- Tasks: Support customers through the motor claims process and provide updates on vehicle repairs.
- Company: Join Aviva plc, a leading insurance company with a focus on customer service.
- Benefits: Enjoy a competitive salary, pension scheme, and 25 days of holiday.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while working in a flexible hybrid model.
- Qualifications: Strong communication skills and ability to manage multiple tasks effectively.
The predicted salary is between 26700 - 29650 € per year.
Aviva plc is looking for a Motor Claims Handler based in Glasgow. In this role, you will support customers in the motor claims process, from taking the First Notification of Loss to providing updates on vehicle repairs.
You will work in a hybrid model, balancing between office and remote work, ensuring excellent customer service while juggling multiple tasks.
The salary ranges between £26,700 and £29,650, with additional benefits such as a pension scheme and 25 days of holiday.
Hybrid Motor Claims Handler – Fast, Customer‑Focused Support in Glasgow employer: Aviva plc
Aviva plc is an excellent employer that prioritises employee well-being and professional growth, offering a hybrid working model that promotes work-life balance. With competitive salaries, a comprehensive pension scheme, and generous holiday allowances, employees are supported in both their personal and professional lives, making Aviva a rewarding place to build a career in Glasgow's vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Motor Claims Handler – Fast, Customer‑Focused Support in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Aviva. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to motor claims handling. We recommend role-playing with a friend to get comfortable discussing your experience and how you can provide fast, customer-focused support.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. It’s all about proving you’re the best fit for that hybrid role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Motor Claims Handler – Fast, Customer‑Focused Support in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in motor claims or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Customer Focus:Since this role is all about supporting customers, make sure to include examples of how you've provided excellent customer service in the past. We want to know how you handle challenges and keep customers happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aviva plc
✨Know Your Stuff
Make sure you understand the motor claims process inside out. Familiarise yourself with terms like First Notification of Loss and vehicle repairs. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Customer Service is Key
Since this role is all about supporting customers, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations and kept customers happy.
✨Show Your Flexibility
With a hybrid working model, it’s important to demonstrate your ability to adapt. Share instances where you successfully managed tasks both in an office setting and remotely. This will highlight your versatility and readiness for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, the tools they use for claims processing, or how they measure success in customer support. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
