At a Glance
- Tasks: Manage complex commercial property claims and drive improvements in processes.
- Company: Join Aviva, a leading insurance company with a focus on inclusivity.
- Benefits: Competitive salary, generous pension, 29 days holiday, and flexible working options.
- Other info: Enjoy supportive policies and opportunities for personal and professional growth.
- Why this job: Make impactful decisions while collaborating with clients and brokers in a dynamic environment.
- Qualifications: Strong knowledge of commercial property claims and excellent communication skills.
The predicted salary is between 40000 - 40000 £ per year.
This is a great job for someone who enjoys solving complex problems and making confident, balanced decisions. Thrives when working with brokers, clients, and suppliers to achieve great outcomes. Likes leading major loss claims and driving improvements in how we work. Values clear communication, teamwork, and supporting others.
A bit about the job: You’ll manage a varied portfolio of complex and major commercial property claims, working with internal teams and external specialists to deliver fair, timely outcomes. You’ll coordinate investigations, site visits, and expert appointments to keep each claim moving smoothly. You’ll build strong relationships with brokers and clients, ensuring clear communication throughout every stage. You’ll use your technical judgement to make confident decisions, challenge costs, and identify fraud or recovery opportunities. You’ll shape how we improve processes and technology within our Commercial Property team, helping us deliver even better results for our customers.
Skills and experience we’re looking for (essential):
- Strong technical knowledge of commercial property claims and policy conditions.
- Ability to make clear, balanced decisions under pressure.
- Great communication and relationship‐building skills.
- Experience in managing major or complex losses is a plus.
- Commercial awareness to challenge costs and improve efficiency.
What you’ll get for this role:
- Starting salary up to £40,000 (depending on location, skills, experience, and qualifications).
- Bonus opportunity – 8% of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
- Aviva-funded Private Medical Benefit to help you get expert support when you need it.
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer’s leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
We take your wellbeing seriously with lots of support and tools.
Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
Complex & Major Loss Commercial Property Claims Handler employer: Aviva plc
Aviva is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary of up to £40,000 along with generous benefits such as a robust pension scheme, private medical coverage, and flexible working options. The company fosters a collaborative work culture where clear communication and teamwork are valued, providing ample opportunities for professional development and community engagement through paid volunteering days. With a commitment to inclusivity and support, Aviva ensures that every employee feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Complex & Major Loss Commercial Property Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how your skills align with their needs, especially in managing complex claims and building relationships.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to articulate your thoughts clearly will set you apart when discussing your experience in handling major losses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Complex & Major Loss Commercial Property Claims Handler
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your strong technical knowledge of commercial property claims in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your problem-solving skills and decision-making abilities!
Tailor Your Application:Take a moment to customise your application for this specific role. Use the job description as a guide to emphasise your relevant experience and skills. This shows us that you’re genuinely interested and have put thought into your application.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at Aviva plc
✨Know Your Stuff
Make sure you brush up on your technical knowledge of commercial property claims and policy conditions. Being able to discuss specific cases or examples will show that you’re not just familiar with the theory, but you can apply it in real-world situations.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled complex problems in the past. Think of specific examples where you made confident decisions under pressure, especially in managing major losses. This will demonstrate your ability to thrive in challenging situations.
✨Build Rapport
Since this role involves a lot of communication with brokers, clients, and suppliers, practice your relationship-building skills. Be ready to share how you’ve successfully built strong relationships in previous roles, as this will highlight your teamwork and communication abilities.
✨Be Ready to Challenge
Commercial awareness is key in this role. Prepare to discuss how you’ve challenged costs or improved efficiency in past positions. This shows that you’re proactive and focused on delivering better outcomes, which is exactly what they’re looking for.
