Claims Graduate Pathway 2026

Our Loss Adjuster roles are based in Birmingham, Bristol, London and Norwich. We champion hybrid working at Aviva (typically three days in the office and two days from home), so you’ll need to live within commuting distance of the office where your chosen role is based. You’ll get the benefit of spending time with colleagues in real life as well as gaining more work‑life balance. Loss adjusting is all about helping people through life\’s toughest moments – whether it\’s a fire, flood, or burst pipe. At Aviva, we\’re looking to build a market‑leading in‑house team and we\’re looking for you to bring your unique perspective and ideas to a growing field. From day one, you’ll be hands‑on, managing claims like a project manager and guiding customers through recovery with empathy and technical skill. No two cases are the same, and you’ll quickly build confidence, resilience, and problem‑solving expertise. With climate change driving more extreme weather, your role will be more important than ever. You\’ll explore sustainable repair methods, work with local authorities on flood defences, and help tackle industry challenges like insurance fraud.

We\’re one of the UK\’s leading insurance companies. We\’re here to support people when it matters most – through every stage of life. Whether it\’s protecting their car, home, health or life, or helping them save for their future and retirement, we focus on what truly matters to our over 25 million customers in the UK, Ireland, and Canada.

Join Aviva and you can expect to work within a diverse team and be encouraged to find your spark, your way. You\’ll be supported by friendly colleagues, flexible working and the tools and training to help you thrive.

Qualifications

• A degree in any subject (or be on track to graduate by the end of Summer 2026)
• Strong communicators who can adapt to different audiences
• A passion for understanding and meeting customer needs
• An analytical mind and talent for problem solving
• An eagerness to question existing ways of doing things

Benefits

• A permanent job with a starting salary of £33,200, a generous pension, discretionary bonus and access to our ShareSave scheme
• 29 days holiday plus Bank Holidays
• Flexible working, wellbeing support (including access to Headspace) and paid volunteering days, all to promote a healthy work‑life balance
• Tons of training and development, including role‑related qualifications