At a Glance
- Tasks: Provide expert roadside support and diagnose vehicle faults for drivers in distress.
- Company: Join Green Flag Patrol, a leader in roadside assistance with a commitment to customer care.
- Benefits: Enjoy a starting salary of £37,740 with potential earnings up to £44,000 plus generous pension contributions.
- Other info: This is a permanent, field-based role covering Thatcham and Basingstoke.
- Why this job: Be the hero for drivers in need, using your mechanical skills to make a real difference.
- Qualifications: Must have a strong mechanical background and a full UK Category B driving licence.
The predicted salary is between 38760 - 44760 £ per year.
This is a great job for someone who’s ready for a role where their mechanical skills genuinely make a difference. When a customer’s vehicle breaks down, you step in as the hero of the moment – getting them back on the road and taking the stress out of an unexpected situation.
Responsibilities:
- Be the first point of contact for drivers who have broken down, providing expert roadside support.
- Diagnose vehicle faults and carry out minor repairs to get customers back on the road quickly.
- Complete practical tasks such as tyre repairs/changes, battery testing and replacement, and fuel assistance.
- Deliver clear explanations and reassurance, helping customers feel calm and supported in stressful situations.
- Use a fully equipped Green Flag vehicle and tools to safely resolve issues across your area.
Qualifications:
- A strong mechanical background with excellent diagnostic and problem‑solving skills.
- Full UK Category B driving licence and aged 21+ (for insurance purposes).
- NVQ Level 2 in light vehicle maintenance (or equivalent) preferred – or relevant hands‑on experience/apprenticeship.
- Up‑to‑date knowledge of repair techniques and a strong commitment to safe working practices.
- Confidence working independently, with a calm, friendly, and empathetic approach to customers.
Schedule and Hours:
Permanent, field‑based role. Work 40 hours across four days a week, with shifts between 7am‑8pm, Monday to Sunday. While work is planned within these hours, finish times may vary depending on the job at hand. Overtime is available, but completely optional.
Location Area: Thatcham | Basingstoke
Benefits:
- Starting salary of £37,740 with the possibility to earn up to £44,000 with overtime.
- Bonus opportunity – actual amount depends on your performance.
- Aviva's generous pension scheme – if you put in 8%, Aviva adds 14%.
- 25 days holiday plus bank holidays; you can choose to buy or sell up to 5 days.
- Aviva-funded Private Medical Benefit.
- Up to 40% discount on Aviva products and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer's leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Paid volunteering days (3 days) to help others.
Flexible working: We consider all forms of flexible working, including part time and job shares.
Equality and diversity: We are inclusive and welcome everyone. We want applications from all backgrounds and experiences.
Roadside Technician - Green Flag Patrol in City of Westminster employer: Aviva plc
Green Flag Patrol offers a competitive salary starting at £37,740, with opportunities for bonuses and a generous pension scheme. Located in Thatcham and Basingstoke, the team values inclusivity and supports flexible working arrangements, including part-time options.
