Commercial Underwriting Team Manager in Cardiff

Are you ready to take your underwriting career to the next level? We're looking for a Commercial Underwriting Team Manager to lead a dynamic team based in Cardiff or Bristol. This is a great opportunity for someone who is passionate about driving performance, building strong relationships, and supporting a team to deliver excellence. You'll play a key role in shaping team capability, delivering profitable growth, and ensuring a high quality customer experience.

A bit about the job: As a Commercial Underwriting Team Manager, you will lead a team of underwriters in our Cardiff offer to deliver profitable growth and an excellent customer experience within our commercial business. You will play a key role in driving performance, ensuring underwriting activity meets internal standards and regulatory requirements, and maintaining strong governance across the team. You'll be responsible for managing team workload, capability and engagement, while providing technical oversight and supporting decision making on more complex cases. Building strong relationships with brokers and internal stakeholders will be central to the role, alongside continuously improving processes and ways of working to enhance performance and customer outcomes.

Skills and experience we're looking for:

• Leadership and people skills: You are a natural leader who can inspire others, communicate clearly, listen actively and negotiate effectively.
• Insurance experience: Previous experience leading teams within insurance, underwriting experience is preferred, though other disciplines will be considered.
• Industry connections: You bring strong market relationships and know how to leverage them to deliver results.
• Analytical and presentation skills: You are confident analysing risk and presenting solutions to brokers and clients.
• Love of learning: You are curious, motivated to develop, and committed to continuous improvement both personally and professionally.

What you'll get for this role:

• Salary of circa £60,000 (depending on location, skills, experience, and qualifications).
• Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer's leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.