Workforce Transformation Consultant - Operating Model & Organisation Design in London

This is a great job for someone who enjoys helping leaders solve complex business challenges and shape organisations for the future. This role would suit someone with experience in organisation design, operating model design, strategic workforce planning or management consulting who combines strong analytical thinking with excellent stakeholder management skills. It is a fantastic opportunity for someone who enjoys working directly with senior leaders, influencing strategic decisions and helping build future-ready organisations in a rapidly evolving environment.

A bit about the job:

The Workforce Transformation team plays an important role in helping Aviva translate strategy into practical organisation and workforce outcomes. In this role, you will lead integrated operating model, organisation design and strategic workforce planning engagements that support key business priorities. You will work closely with executive and senior leaders to diagnose challenges, develop future-state designs and provide evidence-based recommendations that support strategic decision-making. A key focus will be helping the business prepare for a GenAI-enabled future by redesigning work, identifying future skills requirements and determining the right balance between people and technology. This is a highly visible role where your work will directly influence organisational effectiveness, future capability and long-term business performance.

Skills and experience we’re looking for:

• Significant experience in operating model design, organisation design and workforce planning within large and complex organisations.
• Strong strategic thinking, analytical and modelling skills, with the ability to translate complex analysis into actionable recommendations.
• Strong commercial awareness and the ability to articulate the financial implications of business decisions.
• Excellent communication, facilitation and storytelling skills, including experience preparing executive-level presentations and decision papers.
• Experience partnering with senior leaders to develop, challenge and refine strategic workforce, organisation and operating model decisions.

What you’ll get for this role:

• Starting salary c. £85,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 12% of annual salary, (actual amount depends on your performance and Aviva’s.)
• Generous pension scheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone: We're inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.