At a Glance
- Tasks: Lead high-performing teams and improve operational processes in Delegated Underwriting.
- Company: Join Aviva, a forward-thinking insurance company with a focus on inclusivity.
- Benefits: Competitive salary, generous holiday, bonus opportunities, and flexible working options.
- Other info: Enjoy a supportive culture with excellent career growth and community involvement opportunities.
- Why this job: Make a real impact on governance and service standards while shaping future strategies.
- Qualifications: Experience in insurance operations and strong leadership skills required.
The predicted salary is between 59400 - 72600 £ per year.
This is a great opportunity for someone with experience in Delegated Underwriting, Operational Effectiveness, Change, or Insurance Operations who enjoys building high-performing teams, improving processes and delivering excellent service standards.
The DUA Hub plays a key role in supporting the growth and governance of our Delegated Underwriting Authority (DUA) portfolio. This role leads the service standards, controls and operational performance of the Hub, helping ensure delegated underwriting arrangements are onboarded, managed and monitored effectively throughout their lifecycle.
Working across underwriting, operations and governance teams, the DUA leader will drive continuous improvement, strengthen risk management practices and support underwriting effectiveness across UK and international delegated authority business. The role also provides high-quality management information and insight to senior stakeholders, helping shape future strategy and decision-making. There is significant scope to influence how the function develops as the business continues to grow.
Skills and experience we're looking for:
- Experience within the insurance market, ideally in Delegated Underwriting, Operational Effectiveness, Change Management or a similar operational leadership role.
- Strong people leadership experience, including coaching, development and performance management.
- Experience using outsourcing, governance or risk management systems.
- A track record of designing, implementing and improving operational processes and controls.
- Experience developing frameworks that support effective governance, service delivery and risk management.
What you'll get for this role:
- Competitive salary (depending on location, skills, experience, and qualifications).
- Bonus opportunity - (actual amount depends on your performance and Aviva's).
- Generous pension scheme e.g. if you put in 8%, Aviva adds 14%.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
- Aviva-funded Private Medical Benefit to help you get expert support when you need it.
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
- Brilliantly supportive policies including parental and carers leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
- We take your wellbeing seriously with lots of support and tools.
Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
Company Market DUA Leader in London employer: Aviva Group
Aviva Group provides a supportive work culture that emphasizes professional development and innovation. Employees have the chance to work on impactful projects that drive the company's digital ambitions and AI strategy. The hybrid working model allows for flexibility and a balanced approach to work.
StudySmarter Expert Advice🤫
We think this is how you could land Company Market DUA Leader in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aviva Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aviva Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Company Market DUA Leader in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aviva Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aviva Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aviva Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aviva Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aviva Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aviva Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
