Darwin Digital Product Owner

This is a great role for someone who is passionate about creating exceptional digital experiences and enjoys combining customer insight, commercial thinking and innovation to drive measurable results. You'll have experience owning digital products, websites or digital customer journeys and be comfortable using data to identify opportunities, shape priorities and improve outcomes. This role would suit someone who thrives in a fast-paced environment, enjoys collaborating with a wide range of stakeholders and is excited by the potential of AI and emerging technologies.

A bit about the job: Join Darwin, an innovative Insurtech business backed by Aviva, where you'll help shape the future of digital insurance experiences for customers across the UK. You'll own and develop Darwin's digital journeys, including the website, quote and buy experience and customer portal, ensuring they're simple, intuitive and deliver great outcomes for customers and the business. Using data, customer insight and experimentation, you'll identify opportunities to improve performance, remove friction and support digital growth. Working closely with colleagues across technology, pricing, underwriting and product teams, you'll help prioritise and deliver initiatives that balance customer value, commercial benefit and regulatory requirements. This is a rare opportunity to join an AI-native business at an exciting stage of growth, with the chance to influence how digital insurance evolves in the years ahead.

Skills and experience we’re looking for:

• Experience managing digital products, websites or customer journeys, with a track record of improving customer and business outcomes, ideally in a regulated environment.
• Strong analytical skills and experience using data and insight tools such as Adobe Analytics, Google Analytics or Tableau to support decision making.
• Experience of working with UX design tools such as FIGMA.
• Experience working in Agile environments, including creating user stories and collaborating with development teams to deliver change.
• Excellent stakeholder management skills, with the ability to influence priorities and build strong relationships across multiple teams.
• A curious and innovative mindset, with an interest in digital trends, AI and continuous improvement.

What you’ll get for this role:

• Starting salary circa £60,000 (depending on location, skills, experience, and qualifications).
• Bonus opportunity – 10% of annual salary (actual amount depends on your performance and Aviva’s).
• Generous pension scheme e.g. if you put in 8%, Aviva adds 14%.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.