At a Glance
- Tasks: Manage complex commercial property claims and drive improvements in processes.
- Company: Join Aviva, a leading insurance company with a focus on inclusivity.
- Benefits: Up to £40,000 salary, bonus opportunities, generous pension, and 29 days holiday.
- Other info: Flexible working options and supportive policies for your wellbeing.
- Why this job: Make impactful decisions while collaborating with brokers and clients in a dynamic environment.
- Qualifications: Strong knowledge of commercial property claims and excellent communication skills.
The predicted salary is between 40000 - 40000 £ per year.
This is a great job for someone who enjoys solving complex problems and making confident, balanced decisions. Thrives when working with brokers, clients, and suppliers to achieve great outcomes. Likes leading major loss claims and driving improvements in how we work. Values clear communication, teamwork, and supporting others.
A bit about the job: You’ll manage a varied portfolio of complex and major commercial property claims, working with internal teams and external specialists to deliver fair, timely outcomes. You’ll coordinate investigations, site visits, and expert appointments to keep each claim moving smoothly. You’ll build strong relationships with brokers and clients, ensuring clear communication throughout every stage. You’ll use your technical judgement to make confident decisions, challenge costs, and identify fraud or recovery opportunities. You’ll shape how we improve processes and technology within our Commercial Property team, helping us deliver even better results for our customers.
Skills and experience we’re looking for (essential):
- Strong technical knowledge of commercial property claims and policy conditions.
- Ability to make clear, balanced decisions under pressure.
- Great communication and relationship‑building skills.
- Experience in managing major or complex losses is a plus.
- Commercial awareness to challenge costs and improve efficiency.
What you’ll get for this role:
- Starting salary up to £40,000 (depending on location, skills, experience, and qualifications).
- Bonus opportunity – 8% of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
- Aviva-funded Private Medical Benefit to help you get expert support when you need it.
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer’s leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
- We take your wellbeing seriously with lots of support and tools.
Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here. We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email vivien.gergaly@aviva.com.
Complex & Major Loss Commercial Property Claims Handler in Bristol employer: Aviva Employment Services
Aviva is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary of up to £40,000 along with generous benefits such as a robust pension scheme, flexible working options, and 29 days of holiday. The company fosters a collaborative work culture where clear communication and teamwork are valued, providing opportunities for professional development and community engagement through paid volunteering days. With a commitment to inclusivity and support, Aviva ensures that every employee feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Complex & Major Loss Commercial Property Claims Handler in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to complex claims handling. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled complex issues in the past, especially in commercial property claims. This will demonstrate your ability to make confident decisions under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Complex & Major Loss Commercial Property Claims Handler in Bristol
Some tips for your application 🫡
Show Off Your Problem-Solving Skills:When you're writing your application, make sure to highlight your knack for solving complex problems. Use examples from your past experiences where you made confident decisions that led to great outcomes.
Communicate Clearly:We value clear communication, so ensure your application reflects this. Keep your language straightforward and professional, and don’t forget to showcase your relationship-building skills with brokers and clients.
Tailor Your Application:Make your application stand out by tailoring it to the role. Mention your strong technical knowledge of commercial property claims and how you've managed major losses in the past. This shows us you understand what we're looking for!
Apply Through Our Website:We’d love for you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Aviva.
How to prepare for a job interview at Aviva Employment Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge of commercial property claims and policy conditions. Be ready to discuss specific cases or scenarios where you've successfully managed complex claims, as this will show your expertise and confidence in the field.
✨Showcase Your Decision-Making Skills
Prepare examples that highlight your ability to make clear, balanced decisions under pressure. Think of situations where you had to challenge costs or identify fraud, and be ready to explain your thought process and the outcomes of those decisions.
✨Build Rapport
Since this role involves working closely with brokers, clients, and suppliers, practice your communication skills. Be friendly and approachable during the interview, and think of ways to demonstrate how you’ve built strong relationships in past roles.
✨Think Process Improvement
Be prepared to discuss how you can contribute to improving processes and technology within the team. Have some ideas ready about how you could enhance efficiency or outcomes based on your previous experiences, showing that you're proactive and forward-thinking.
