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- Tasks: Help customers navigate private medical insurance with top-notch service and support.
- Company: Join a dynamic team dedicated to making healthcare accessible and stress-free for everyone.
- Benefits: Enjoy flexible working hours, competitive salary, and opportunities for part-time work after training.
- Why this job: Be part of a supportive culture where your contributions truly make a difference in people's lives.
- Qualifications: No specific experience required, just a passion for helping others and great communication skills.
- Other info: Flexible shifts and the chance to increase your hours for higher pay.
The predicted salary is between 23900 - 31200 £ per year.
Customer advisor – Private Medical Insurance – Starting salary between £23,900 to £27,300 (depending on hours, skills, and experience) plus additional benefits Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18 week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40 hour contract which has an enhanced salary of up to £31,200 Flexible shift pattern between 08:00 – 18:30 Monday – Friday. 1 Saturday shift every 6 weeks 09:00 – 13:00 Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? Do you exceed in a fast-paced busy environment? Are you someone who establishes relationships easily with others, making them feel valued and supported? We are looking for people who truly care and are d…
Customer Advisor - Private Medical Insurance (Open) employer: Aviva Careers
Contact Detail:
Aviva Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Private Medical Insurance (Open)
✨Tip Number 1
Familiarize yourself with the private medical insurance sector. Understanding the key products, services, and common customer concerns will help you stand out during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. This will demonstrate your ability to deliver brilliant service under pressure.
✨Tip Number 3
Highlight your adaptability and willingness to work flexible hours. Since the role offers various shift patterns, expressing your openness to different schedules can make you a more attractive candidate.
✨Tip Number 4
Research StudySmarter's values and mission. Aligning your personal values with ours during the interview can show that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Customer Advisor - Private Medical Insurance (Open)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any specific skills related to private medical insurance. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've helped customers in the past and how you can bring that experience to this role.
Highlight Flexibility: Since the position offers flexible working hours, emphasize your availability and willingness to adapt to different shift patterns. This shows that you are ready to meet the company's needs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Aviva Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will demonstrate your commitment to the role.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
Prepare to discuss how you handle pressure and manage multiple tasks simultaneously. Provide examples of situations where you thrived in a busy setting, showcasing your ability to stay organized and focused.
✨Highlight Your Relationship-Building Skills
Since the role requires establishing relationships with customers, be ready to talk about how you connect with people. Share stories that illustrate your interpersonal skills and how you make others feel valued and supported.
✨Be Ready to Discuss Flexibility
Given the flexible working hours mentioned in the job description, be prepared to discuss your availability and willingness to adapt to different shifts. This shows that you are open-minded and ready to meet the company's needs.
