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- Tasks: Manage client requests and provide top-notch administrative support.
- Company: Join Avison Young, a leading firm in Stoke-on-Trent.
- Benefits: Gain valuable experience in a dynamic work environment.
- Other info: Fast-paced setting with opportunities for growth and development.
- Why this job: Be the go-to person for clients and make a real difference.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 32000 £ per year.
Avison Young in Stoke-on-Trent is seeking a Help Desk Administrator to manage client requests, provide administrative support, and ensure compliance with service level agreements.
The role requires:
- Strong communication skills
- Proficiency in Microsoft Office
- At least one year of experience in a help desk environment
The ideal candidate should be customer-focused, organized, and capable of managing their workload efficiently in a fast-paced setting.
Service Desk & Facilities Support Specialist employer: Avison Young
Contact Detail:
Avison Young Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk & Facilities Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Desk role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing client requests, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to get comfortable with answering common questions.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office and any other relevant software. You could even create a small project or presentation to demonstrate your proficiency, which will impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application for the Help Desk Administrator position. Plus, it shows you're serious about joining our team at Avison Young!
We think you need these skills to ace Service Desk & Facilities Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a help desk environment. We want to see how your skills match the job description, so don’t be shy about showcasing your customer-focused approach and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Desk & Facilities Support Specialist role. We love seeing enthusiasm and a clear understanding of the responsibilities involved.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s through your writing style or how you present your experiences, we want to see that you can convey information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Avison Young
✨Know Your Stuff
Make sure you brush up on your knowledge of help desk operations and service level agreements. Familiarise yourself with common client requests and how to handle them efficiently. This will show that you're not just a good communicator, but also someone who understands the ins and outs of the role.
✨Show Off Your Tech Skills
Since proficiency in Microsoft Office is a must, be prepared to discuss your experience with it. Maybe even bring examples of how you've used these tools to improve processes or manage workloads in previous roles. This will demonstrate your capability and readiness for the job.
✨Customer Focus is Key
Prepare some examples of how you've gone above and beyond for customers in past positions. Think about specific situations where your customer service skills made a difference. This will highlight your customer-focused mindset, which is crucial for this role.
✨Stay Organised and Calm
In a fast-paced environment, organisation is everything. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to share a strategy or tool you use to keep everything on track. This will reassure them that you can handle the workload without breaking a sweat.