Mobile Facilities Manager - NW London and Home Counties

Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organisation. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact.

Why Work for Us:

We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry.

Responsibilities

• Overall remit: To manage FM services (Hard and Soft) on a portfolio of properties for various clients (Retail, Leisure, Service and Office).
• To adopt full accountability for FM service delivery.
• To manage the Supply chain effectively to deliver against contracted SLA’s.
• To ensure 100% compliance in respect of Health and Safety and Statutory Legislation.
• To drive continuous improvement in service levels.
• To participate in all relevant operational initiatives.
• To own the PPM regimes across the portfolio allocated to you and delivered by the supply chain ensuring the CAFM system is kept up to date and accurate by the Avison Young Service Desk team.
• To undertake Health and Safety compliance and general building/site inspections and promote a safe and healthy working environment.
• Ensure all quoted works delivered are fit for purpose and provide value for money.
• Undertaking supplier quality audits at a frequency determined by the Regional FM.
• Act as a “Supplier Champion” taking ownership of specific portfolio wide supply chain contracts to ensure contract performance is achieved.
• Act as site contact for contractors as required.
• Work closely with the RFM and AFM to ensure contracts are renewed/tendered in a timely manner.
• Liaise with the Avison Young Service Desk in the management and execution of daily tasks associated with fault reporting, job progress updates, job completion etc.
• Specify, cost and manage quoted works and small project works in line with CDM 15.
• Ensure all RAMS are received are suitable and sufficient and all permits in place before any works commence.
• Identify and recommend any improved methods of working practices, which may enhance quality and reduce costs.
• Ensure compliance with Avison Young’s financial controls at all times.
• Promote good relationships with client contacts and site personnel.
• Monitor monthly repairs and maintenance works and budget expenditure for your client sites.
• Assist in the development of any maintenance strategy and best practice initiatives.
• Provide the interface between the client and internal and external service providers.
• To ensure availability on an ad-hoc basis to attend meetings at the discretion of the Regional FM.
• Carry out any other duties as requested.

Qualifications

• Full Driving Licence.
• Ability to work to tight deadlines.
• Problem solving abilities.
• Excellent communication skills.
• Working knowledge of Word and Excel.
• Ability to work with minimal supervision.
• Good work ethic with an energetic approach.
• Flexibility and commitment to completing the task in hand.
• Enthusiasm for progression.
• Degree level education or equivalent.
• IOSH Qualification.

Equal Opportunities

At Avison Young, we’ve always put people at the heart of what we do. In the last few years, we’ve increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. Our culture is underpinned by our approach to diversity, inclusion, and well-being. We are committed to building an inclusive culture that empowers all our employees to thrive, reflects all backgrounds and talents, allows individuals to be successful and feel a sense of belonging, and fosters a workplace that is supported, inclusive and has a strong sense of community between colleagues. Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably.