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- Tasks: Provide help desk support and manage requests in a fast-paced environment.
- Company: Global commercial real estate firm with a focus on diversity and inclusion.
- Benefits: Hybrid work model, competitive salary, and supportive team culture.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: At least one year of help desk experience and strong communication skills.
- Other info: Opportunity to grow in a diverse workplace with a commitment to excellence.
The predicted salary is between 28800 - 43200 £ per year.
A global commercial real estate firm is seeking a dedicated help desk support professional in Stoke-on-Trent. The ideal candidate will have at least one year of experience in a help desk environment, strong communication skills, and an ability to handle multiple tasks effectively.
You will manage requests, provide administrative support, and ensure adherence to service level agreements, all while contributing to a diverse and inclusive workplace culture.
Service Desk Specialist – Hybrid Support in Stoke-on-Trent employer: Avison Young │ UK
Contact Detail:
Avison Young │ UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Specialist – Hybrid Support in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the commercial real estate sector. They can give you insider info about the company culture and maybe even refer you for the Service Desk Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your help desk scenarios. Think of examples where you've handled multiple tasks or resolved tricky issues. We want to see how you shine under pressure!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, as a Service Desk Specialist, you'll need to explain tech stuff to non-tech folks, so practice that skill.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Desk Specialist – Hybrid Support in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a help desk environment. We want to see how your skills match the role, so don’t be shy about showcasing your communication skills and ability to juggle multiple tasks!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Service Desk Specialist role and how you can contribute to our diverse and inclusive workplace culture. Keep it friendly and professional!
Showcase Relevant Experience: When filling out your application, make sure to mention any specific experiences that relate to managing requests and providing administrative support. We love seeing real examples of how you've adhered to service level agreements in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Avison Young │ UK
✨Know Your Stuff
Make sure you brush up on your help desk experience. Be ready to discuss specific situations where you've managed requests or provided support. Highlight your familiarity with service level agreements and how you've ensured compliance in past roles.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain a technical issue to someone without a tech background, so think about how you'd simplify complex concepts.
✨Multitasking Mastery
Prepare examples that showcase your ability to handle multiple tasks at once. Think of times when you juggled various requests or projects and how you prioritised them effectively. This will demonstrate your organisational skills.
✨Embrace Diversity and Inclusion
Familiarise yourself with the company's commitment to a diverse workplace culture. Be ready to share your thoughts on how you can contribute to this environment and why it's important to you. It shows you're not just a fit for the role, but also for the company culture.
