At a Glance
- Tasks: Handle calls and emails, log requests, and coordinate with engineers to resolve issues.
- Company: Avison Young UK, a dynamic and customer-focused workplace.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with potential for career advancement.
- Why this job: Join a proactive team and make a difference in client service.
- Qualifications: Strong Microsoft Office skills and a customer-focused mindset.
The predicted salary is between 25000 - 30000 £ per year.
Avison Young UK is seeking a proactive Help Desk Administrator to handle incoming calls and emails, log requests, and coordinate with site engineers and facility managers to resolve issues efficiently.
The role requires strong Microsoft Office skills, CAFM familiarity, and a customer-focused approach.
You will maintain accurate data, support contractors, and ensure SLA targets are met.
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Client-Focused Service Desk Advisor employer: Avison Young │ UK
At Avison Young, we pride ourselves on creating a vibrant and inclusive work culture that empowers our employees to excel in their roles as Resident Experience Ambassadors. Located in the heart of Birmingham's Beorma Quarter, our team enjoys a dynamic environment where innovation and community engagement are at the forefront, offering ample opportunities for personal and professional growth. With a strong commitment to exceptional service and employee well-being, we ensure that every team member feels valued and inspired to contribute to a thriving residential community.
