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- Tasks: Deliver exceptional service and enhance user experience in a welcoming lobby environment.
- Company: Leading workplace solutions provider in Birmingham with a focus on service excellence.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Why this job: Be the face of the company and create memorable experiences for visitors.
- Qualifications: Strong customer service skills and an SIA License required.
- Other info: Join a passionate team dedicated to making every visitor feel valued.
The predicted salary is between 24000 - 36000 £ per year.
A leading workplace solutions provider in Birmingham seeks a Welcome Space Ambassador to deliver exceptional service and enhance the user experience. This role requires strong customer service skills, proactive use of technology, and the ability to maintain a welcoming and secure lobby environment.
The ideal candidate will have an SIA License and a passion for service excellence. You will manage visitor check-ins, oversee lobby cleanliness, and build rapport with clients while embodying the company's values.
Experience Concierge: Lobby Experience Advocate in Birmingham employer: Avison Young │ UK
Contact Detail:
Avison Young │ UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Concierge: Lobby Experience Advocate in Birmingham
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see how you can embody those values in your role as a Welcome Space Ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family to get comfortable with handling different situations that may arise in the lobby.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss how you can use technology to enhance the user experience and streamline visitor check-ins.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to see your application and get you one step closer to becoming part of our team.
We think you need these skills to ace Experience Concierge: Lobby Experience Advocate in Birmingham
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for delivering exceptional service. Share specific examples of how you've gone above and beyond in previous roles to create a welcoming environment.
Highlight Relevant Skills: Make sure to emphasise your customer service skills and any experience with technology that enhances user experience. We want to know how you can contribute to maintaining a secure and inviting lobby space.
Be Authentic: We love genuine personalities! Don’t be afraid to let your true self shine through in your application. Share your story and what drives your passion for this role – it helps us get to know you better.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Avison Young │ UK
✨Know the Company Inside Out
Before your interview, take some time to research the workplace solutions provider. Understand their values, mission, and what makes them stand out in Birmingham. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Welcome Space Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. Highlight how you handled difficult situations and maintained a positive atmosphere, as this will resonate well with the interviewers.
✨Demonstrate Tech Savviness
Since the role requires proactive use of technology, be ready to discuss any relevant tools or software you've used in previous positions. If you have experience with visitor management systems or lobby security tech, make sure to mention it. This will show that you're prepared to hit the ground running.
✨Emphasise Your Passion for Service Excellence
Let your enthusiasm for providing top-notch service shine through during the interview. Share your thoughts on what makes a great user experience and how you plan to embody the company's values in your role. A positive attitude can make a lasting impression!
