Service Desk Advisor — Proactive Support & SLA Focus in Stoke-on-Trent

Service Desk Advisor — Proactive Support & SLA Focus in Stoke-on-Trent

Stoke-on-Trent Full-Time 22050 - 26950 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the facilities team by handling calls and emails, coordinating with engineers and subcontractors.
  • Company: Join Avison Young, a leading firm in the UK with a focus on proactive support.
  • Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
  • Other info: Opportunity to grow in a dynamic and collaborative workplace.
  • Why this job: Make a difference by ensuring efficient service and building strong client relationships.
  • Qualifications: Experience in help desk or administrative roles with strong communication skills.

The predicted salary is between 22050 - 26950 £ per year.

Avison Young in the United Kingdom is seeking an experienced help desk/administrative assistant to support facilities team.

You will handle calls, emails and coordinate with engineers, site managers, and subcontractors to resolve requests efficiently.

The role emphasizes accuracy, communication, and data entry within the in-house system, with a focus on meeting SLAs and maintaining strong relationships with clients and suppliers.

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Service Desk Advisor — Proactive Support & SLA Focus in Stoke-on-Trent employer: Avison Young │ UK

Avison Young │ UK is an exceptional employer, offering a dynamic work environment in the heart of London where employees can thrive in their careers. With a strong focus on professional development and a supportive team culture, we provide ample opportunities for growth and advancement in property asset management. Join us to be part of a collaborative team that values innovation and excellence in delivering outstanding property management services.

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Contact Details:

Avison Young │ UK Recruitment Team

We think you need these skills to ace Service Desk Advisor — Proactive Support & SLA Focus in Stoke-on-Trent

Help Desk Support
Administrative Skills
Communication Skills
Data Entry
SLA Management
Client Relationship Management
Coordination Skills