At a Glance
- Tasks: Support the Leisure Manager and ensure a fantastic guest experience in our leisure club.
- Company: Avisford Park Hotel, set in beautiful grounds with top-notch facilities.
- Benefits: Competitive pay, discounts on food, and access to wellness programmes.
- Other info: Flexible shifts and opportunities for career growth in a dynamic environment.
- Why this job: Join a vibrant team and make a difference in guests' leisure experiences.
- Qualifications: NPLQ or Pool Responder trained, with a passion for fitness and hospitality.
The predicted salary is between 20000 - 25000 £ per year.
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
The Leisure Assistant will support the Leisure Manager in ensuring that the Leisure Club is run effectively and efficiently, giving a great guest experience enhancing the hotel experience overall. The responsibilities will include pool tests, ensuring cleanliness of the gym, equipment and changing rooms and that Health & Safety standards are met across the pool and gym area whilst delivering excellent customer service.
As the leisure club is open throughout the day, the role will have varied shift patterns covering early starts, later finishes and weekends. The Leisure Assistant will maintain accurate membership records and will support the club with attracting more members.
The role requires ideally someone who is NPLQ or Pool Responder trained and who has Pool Plant knowledge, experience, and qualifications. The Leisure Assistant will ensure that all processes are followed within the Leisure Club and that they work with colleagues to do the same; as one team you will also interact with all other colleagues across the hotel.
Job Overview: As a Leisure Assistant, you will play a vital role in delivering exceptional guest experiences within our hotel’s leisure club. You will ensure that all guests and members receive outstanding customer service, maintain high standards of cleanliness and safety, and assist with the daily operations of the leisure club, including the gym, pool, and spa facilities.
Experience & Qualifications:
- Pool Plant Room qualification (NPPO or equivalent)
- Pool Responder (NPLQ or equivalent or willingness to obtain)
- Previous experience in a similar leisure, fitness, or hospitality role is desirable.
- Knowledge of health and safety regulations in a leisure environment.
Benefits:
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards Offerings from retail and dining discounts
- Employee Assistance Programme and same day on-line GP appointments
Leisure Assistant in Yapton employer: Avisford Park Hotel
Avisford Park Hotel is an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. With access to extensive facilities including a gym, pool, and golf course, employees enjoy a dynamic environment that promotes personal growth and development. The hotel provides generous benefits such as discounted accommodation for friends and family, meal provisions, and a comprehensive Employee Assistance Programme, making it an attractive place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant in Yapton
✨Tip Number 1
Get to know the hotel and its leisure facilities inside out! Familiarise yourself with the gym, pool, and spa areas so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to enhance the guest experience.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They might give you insider tips about the role or even put in a good word for you. Plus, it’s a great way to show your enthusiasm for joining the team!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you delivered excellent customer service or handled a tricky situation. This will help you stand out as someone who can keep the leisure club running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Leisure Assistant in Yapton
Some tips for your application 🫡
Show Your Passion for Leisure:When you're writing your application, let us see your enthusiasm for the leisure industry! Share any relevant experiences or qualifications that highlight your love for fitness and customer service. We want to know why you’re excited about this role!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Leisure Assistant position. Highlight your skills in health and safety, pool management, and customer service. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary and avoid long-winded sentences. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Avisford Park Hotel!
How to prepare for a job interview at Avisford Park Hotel
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, especially in a leisure environment. Familiarise yourself with pool testing procedures and cleanliness standards, as these are crucial for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond to enhance a guest's experience, as this will resonate well with the interviewers.
✨Be Ready for Shift Talk
Since the role involves varied shift patterns, be prepared to discuss your availability and flexibility. Show that you're willing to work early starts, late finishes, and weekends, as this demonstrates your commitment to the team.
✨Team Player Attitude
Emphasise your ability to work collaboratively with colleagues across different departments. Share experiences where teamwork led to successful outcomes, as this is key in a hotel environment where everyone needs to pull together.
