At a Glance
- Tasks: Manage leisure facilities, ensuring top-notch guest experiences and operational excellence.
- Company: Avisford Park Hotel, set in beautiful West Sussex with extensive grounds.
- Benefits: Competitive salary, discounts, free gym access, and meals on duty.
- Other info: Dynamic role with opportunities for growth and recognition within the hospitality industry.
- Why this job: Lead a passionate team and create an amazing environment for guests and members.
- Qualifications: Experience in leisure management, strong leadership skills, and relevant qualifications.
The predicted salary is between 35000 - 35000 £ per year.
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
The Leisure Manager will be responsible for ensuring that Leisure is run effectively and efficiently, giving a great guest experience enhancing the hotel experience overall. The responsibilities will include:
- Pool tests, ensuring quality, cleanliness and Health & Safety standards are met across the pool and gym area whilst delivering excellent customer service.
- Covering varied shifts to ensure that the hotel guests and leisure members are supported and have someone to answer any questions at all times.
- Maintaining accurate membership records and supporting the club with attracting more members.
- Being proactive in growing leisure members and creating an environment where members feel confident.
- Ensuring that all processes are followed within Leisure and developing, training and supporting their team.
- Interacting with all other colleagues across the hotel.
The Leisure Manager will support with DM shifts, have a good understanding of the hotel operation and maintain a positive and collaborative approach to working within the wider hotel setting.
The Leisure Manager is responsible for the overall management, development, and profitability of the hotel's leisure club, ensuring exceptional guest experiences and operational excellence. This role involves overseeing the daily operations of the leisure facilities, including the gym, swimming pool, spa, and fitness classes, while maintaining high standards of customer service, safety, and hygiene. The Leisure Manager will lead and motivate a team, drive membership sales, and implement strategies to enhance the club’s offerings and revenue.
Experience & Qualifications:
- Pool Plant Room qualification (NPPO or equivalent)
- Pool Responder (NPLQ or equivalent or willingness to obtain)
- First Aid qualified.
- Previous experience in a management or supervisory role within a leisure, fitness, or hospitality environment.
- Strong leadership and communication skills.
- A passion for fitness, wellness, and excellent customer service.
- Knowledge of health and safety regulations in a leisure environment.
Benefits:
- £35 BB per night colleague rate
- £70 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards Offerings from retail and dining discounts
- Employee Assistance Programme and same day on-line GP appointments
- Quarterly Shining Star recognition
- Annual colleague celebrations
- Free use of gym and leisure facilities
Full time £35,000 per annum
Leisure Manager - West Sussex employer: Avisford Park Hotel, Venue & Spa
At Avisford Park Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. Located in the picturesque West Sussex, our hotel provides unique benefits such as discounted stays for colleagues and their families, access to leisure facilities, and a strong focus on employee recognition and growth. Join us as a Painter & Decorator and be part of a dedicated team that ensures our historic building remains a welcoming haven for guests while enjoying a rewarding career in hospitality.
Contact Details:
Avisford Park Hotel, Venue & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Manager - West Sussex
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Avisford Park Hotel, Venue & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Avisford Park Hotel, Venue & Spa
Don't be shy about reaching out to Avisford Park Hotel, Venue & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Manager - West Sussex
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Avisford Park Hotel, Venue & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Avisford Park Hotel, Venue & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!