At a Glance
- Tasks: Create memorable experiences for guests in our Food & Beverage outlets.
- Company: Avisford Park Hotel, set in beautiful grounds with a vibrant atmosphere.
- Benefits: Competitive rates, discounts, meals on duty, and access to gym facilities.
- Other info: Flexible hours with opportunities for growth and recognition.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences makes this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar and events.
The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance in your career. The role will report to the Assistant Manager and is ideal for someone who has strong demonstrable experience in customer service, a great attitude, and a willingness to learn.
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include:
- Assisting with the setup and service of Food & Beverages
- Maintaining cleanliness and organisation
- Providing outstanding customer service
You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications:
- Strong communication and organisational skills and professional manner
- Evidential attention to detail
- Ideally experience working in a Food & Beverage environment
Benefits:
- £30 BB per night colleague rate
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards Offerings from retail and dining discounts
- Employee Assistance Programme and same day online GP appointments
- Quarterly Shining Star recognition
- Annual colleague celebrations
- Free use of gym and leisure facilities
Guest Service Assistant Food & Beverage - West Sussex employer: Avisford Park Hotel, Venue & Spa
Avisford Park Hotel is an exceptional employer, offering a vibrant work culture where teamwork and passion for the outdoors thrive. With access to beautiful grounds, generous employee benefits including discounted stays, meals on duty, and wellness programmes, we prioritise your growth and well-being while you contribute to maintaining our historic estate. Join us in creating memorable experiences for our guests in a supportive environment that celebrates your achievements.
Contact Details:
Avisford Park Hotel, Venue & Spa Recruitment Team
