At a Glance
- Tasks: Lead the Food & Beverage team to create memorable guest experiences.
- Company: Avisford Park Hotel, set in beautiful West Sussex grounds.
- Benefits: Competitive pay, discounts, meals on duty, and gym access.
- Other info: Join a dynamic team with opportunities for career growth.
- Why this job: Perfect for aspiring leaders passionate about hospitality and guest satisfaction.
- Qualifications: Experience in Food & Beverage and strong leadership skills required.
The predicted salary is between 30000 - 32450 £ per year.
Guest Service Team Leader Food & Beverage - West Sussex Guest Service Team Leader Food & Beverage Avisford Park Hotel, West Sussex Job Description Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
The Role of Guest Service Team Leader - Food & Beverage The Guest Service Team Leader - Food & Beverage will be responsible for supporting the Food & Beverage Manager in leading the team to ensure a memorable experience from every interaction whether at breakfast, lunch, dinner or function.
You will ensure that there is a warm welcome into any of the areas that our guests are in and that a memorable experience is created through genuine hospitality and interaction.
Fantastic organisation and communication are key to deliver an exceptional event experience for our guests.
A key aspect of the role is to forge a great rapport with guests from initial contact and ensure the team also do this, strong working relationships with all departments to ensure great service delivery & effectively maximise revenue when there is opportunity.
The Guest Service Team Leader - Food & Beverage will ensure that they are fully aware of all business in the hotel on a day to day basis and that they and their team are prepared for the day, shift or event.
The role of Guest Service Team Leader - Food & Beverage will report to the Food & Beverage Manager, this is an opportunity for an aspiring & passionate Guest Service Assistant that is ready to take the next step in their career.
This role is ideal for someone who has strong Food & Beverage Experience and customer care skills with great communication and time management.
Job
Overview: As Guest Service Team Leader – Food & Beverage you will ensure all aspects of our hotel's Food & Beverage operations are carried out effectively on a day-to-day basis.
You will be responsible for delivering high-quality service, optimizing guest satisfaction, and upselling across all Food & Beverage outlets, including restaurants, bars, room service, and banquet facilities.
Experience & Qualifications Proven experience as a Food & Beverage Supervisor or similar role in a hotel setting.
Strong leadership and team management skills.
Excellent knowledge of food and beverage trends.
Ability to deliver outstanding guest experiences and handle high-pressure environments.
Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Free use of gym and leisure facilities Guest Service Team Leader Food & Beverage
Guest Service Team Leader Food & Beverage - West Sussex in Arundel employer: Avisford Park Hotel, Venue & Spa
Avisford Park Hotel is an exceptional employer located in the picturesque West Sussex, offering a vibrant work culture that prioritises genuine hospitality and teamwork. Employees benefit from competitive rates, generous discounts on food and beverage, and access to leisure facilities, all while enjoying opportunities for personal growth and recognition within a supportive environment. Join us to be part of a dedicated team that creates memorable experiences for our guests in a stunning setting.
Contact Details:
Avisford Park Hotel, Venue & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Team Leader Food & Beverage - West Sussex in Arundel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Avisford Park Hotel, Venue & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Avisford Park Hotel, Venue & Spa
Don't be shy about reaching out to Avisford Park Hotel, Venue & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Service Team Leader Food & Beverage - West Sussex in Arundel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Avisford Park Hotel, Venue & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Avisford Park Hotel, Venue & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
