Rental Operations Agent

Job Title: Rental Operations Agent
Salary: £25,500.00 plus commission
Other: Free parking & Uniform
Hours: Full time, permanent, rotational shift pattern Monday – Sunday
Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person\’s needs? Do you want to join us on our journey of becoming the best vehicle rental company in the world? If so, this is the role you\’re looking for
You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do
Key Responsibilities Of a Rental Operations Agent
Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
Providing excellent face-to-face customer service.
Being a brand ambassador – positively promoting our products and services.
Working towards targets to increase productivity and sales.
What We Are Looking For
Customer service experience
Excellent communication skills
Team-player
Friendly, positive, \’can-do\’ attitude
Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks – no two days will be the same
A full valid driving licence with 12 months\’ experience
Great Rewards For Great Work
Great customer experiences begin with team members who feel valued and respected. That\’s why we are committed to looking after our people as much as our customers.
We Offer
33 days holiday inclusive of