Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable customer experiences and manage the full rental process.
- Company: Join Avis Budget Group, a leader in global mobility solutions.
- Benefits: Enjoy 33 days holiday, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Customer service experience and a positive, flexible attitude required.
- Other info: Opportunity for monthly commission and career growth in a fast-paced setting.
The predicted salary is between 20400 - 30600 £ per year.
Salary: £25,500 plus commission
Hours: Full time, permanent, rotational shift pattern Monday – Sunday
Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person’s needs? Do you want to join us on our journey of becoming the best vehicle rental company in the world? If so, this is the role you’re looking for!
You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do.
Responsibilities:- Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
- Providing excellent face-to-face customer service.
- Being a brand ambassador – positively promoting our products and services.
- Working towards targets to increase productivity and sales.
- Customer service experience
- Excellent communication skills
- Team-player
- Friendly, positive, ‘can-do’ attitude
- Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks – no two days will be the same!
- A full valid driving licence with 12 months’ experience
Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers.
We Offer:- 33 days holiday inclusive of bank holidays
- A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
- Employee discounts on car rental across Avis Budget Group (including Zipcar).
- Opportunity to earn monthly commission
Rental Operations Agent in Nottingham employer: Avis Budget Group
Contact Detail:
Avis Budget Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Operations Agent in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Avis Budget Group and understand their values, services, and what makes them tick. This way, you can tailor your conversations during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating unbeatable experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview to showcase your friendly, positive attitude.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our team and ready to contribute to making Avis Budget Group the best vehicle rental company in the world.
We think you need these skills to ace Rental Operations Agent in Nottingham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've created great experiences for customers in the past, so share specific examples that showcase your skills!
Be Yourself: Let your personality shine through in your written application. We’re looking for friendly, positive team players, so don’t be afraid to show us who you are and what makes you a great fit for our team!
Tailor Your Application: Take a moment to tailor your application to the role of Rental Operations Agent. Mention how your skills align with the responsibilities listed in the job description, especially around promoting products and providing excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Avis Budget Group
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their mission to become the best vehicle rental company in the world and think about how you can contribute to that goal. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Customer Service Skills
As a Rental Operations Agent, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you’ve handled challenging situations to demonstrate your ability to create unbeatable experiences.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, as it’s a great way for them to see how you interact with customers. Practice responding to common customer queries or complaints, and think about how you can promote additional products and services in a friendly, positive manner.
✨Emphasise Your Flexibility and Team Spirit
This role requires a flexible approach and a team-player attitude. Be prepared to discuss how you adapt to changing environments and work collaboratively with others. Share examples of how you’ve successfully worked in diverse teams or taken on various tasks to keep things running smoothly.
