Job title: MechanicDepartment: Service, MaintenanceLocation: Blackburn/Newbridge 100% on siteSalary: 33K-37K plus monthly commissionCorporate overview:Avis has continuously diversified to provide public and private sector needs in the vehicle sales, servicesand rental industry. With over 30 years’ experience we strive to provide the very best quality vehicles on demandthroughout the UK. With an experienced and efficient staff base we work to always ensure a high level of customersatisfaction.Key responsibilities:Ability to test, diagnose; carry out repairs and servicing and undertake all mechanical repairs of vehicles to excellent standards and to the appropriate specification.Examine vehicles, recognise and provide a report on vehicle (or component) defects or systems of impending failure.Technicians replace tyres when worn, damaged or faulty ensuring that all work is carried out in accordance with technical standards and any work instructions. Tyre replacement work involves but is not limited to.Ability to use a range of tools to aid the Job holder in their role and ability to work on a range of vehicles and make and models.Adhering to manufacturers’ procedures and processes wherever relevant.Diagnose the customers’ needs by listening, responding and explaining work required, to ensure the vehicle is in a safe and road worthy condition prior to leaving the depot.Identify work and faulty components in accordance with technical standards and any work instructions.Key Objectives:Assist in meeting VOR days of vehiclesProvide an excellent customer service experienceMaintain a good understanding of outsourced third-party suppliers in order to achieve a quick turnaround of vehicle out of service maximising the volume of vehicles available for rentMaintain a close working relationship with individuals throughout the organisationAssist in maintain the parts ordering process for the fleet repair processAssist with all repairs required within the facility and the use of outsource supplierResponsible for obtaining the correct information from the customer and thus supplying the correct information through to the Mcnicoll Workshop Development Manager and subsequently the workshop technician(s) and associated administration staffLimited within the service department and only upon approval from the Mcnicoll WorkshopDevelopment Manager or via Mcnicoll Hire Operations ManagerAble to propose changes to the Mcnicoll Workshop Development ManageBe in direct contact with the Mcnicoll Workshop Development Manager & Lead Damage and Maintenance AdministratorAbility to interact with team members, customers and publicRequired Qualifications & SkillsFull UK driving licenceCustomer service focussed· Be able to provide a clearunderstanding to customers of anywork that requires to be undertaken totheir vehicle(s)Automotive Qualification: IMI Level 3Diploma in Light Vehicle Maintenanceand Repair or equivalent (i.e. City &Guilds) as a minimumExperience & AttributesEssential:Financial awarenessAbility to make decisions quickly taking into account all the issuesAssist and maintain a process or function effectively and efficientlyCompetent written and verbal communication skills.Ability to work alongside and others to ensure performance levelsBe able to work as part of a team with motivation and continuously improving performanceProficient Computer skills, Strong Microsoft Word and Excel skills.Desirable:Be able to have the foresight and ability to forward planWork with IDS machineOther requirements:Effectively communicate with individuals within the organisation and with customersMaintain a high level of commitment to the Customer Led, Service Driven vision to make Mcnicoll Hire/Avis Budget the best provider of vehicle rental service asdetermined by our customersComplete regular training to company and/or industry standardsBenefitsEmployee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeingPrivate medical insuranceFree parking availableReferral programmeEmployee discounts on car rental across Avis Budget Group (including Zipcar).#driventobethebest2NewbridgeMonmouthshireUnited Kingdom #J-18808-Ljbffr
Mechanic in Newbridge employer: Avis Budget Group
At Avis Budget Group, we pride ourselves on being an exceptional employer in the car rental industry, offering a dynamic work environment in London that fosters both personal and professional growth. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including 33 days of holiday, private healthcare, and 24/7 mental health support, ensuring our team members feel valued and empowered to deliver outstanding customer service. Join us and be part of a global leader in mobility solutions, where your contributions directly impact our success and innovation.
