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- Tasks: Assist customers with vehicle maintenance and breakdowns in a fast-paced environment.
- Company: Join Avis Budget Group, a leader in global mobility solutions.
- Benefits: Enjoy 33 days holiday, perks, discounts, and 24/7 mental health support.
- Why this job: Make a real difference by helping customers stay mobile and satisfied.
- Qualifications: Computer literacy, excellent communication, and a positive team player attitude.
- Other info: Great opportunities for personal growth in a supportive team culture.
The predicted salary is between 20400 - 30600 £ per year.
Salary: £25,500
Location: Newbridge
Working Hours: 40 hours per week, Monday – Friday 08:30 – 17:00
Overview
We are currently recruiting for a Damage & Maintenance Administrator to join our growing team. As a Damage & Maintenance administrator, you will be working in a fast-paced environment where customer requirements are constantly changing. You will support customers in maintaining the vehicles they have on hire and managing any breakdowns or accidents helping the customer on their way. This is an area key to ACL’s success.
Key Responsibilities
- Receiving calls and emails from customers requiring assistance to get their vehicle repaired or maintained and keep them on the road
- Emergency Assistance, support customers to get mobile following a breakdown or accident
- Approving repair costs with suppliers, challenging excessive costs and obtaining evidence to support costs where required
- Administration, managing out-of-service planning types on our rental platform, raising purchase orders and logging them for cost control purposes
- Identifying vehicles requiring service and MOT, booking them in and supporting completion
- Any other relevant tasks supporting the wider business
Requirements
- Computer Literate
- Excellent Communicator
- Team Player
- Friendly, positive ‘Can-Do’ attitude
- Looking to take an active role in the development and growth of our business
Great Rewards for great work
Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers. We offer:
- 33 days holiday (including Bank holidays)
- A Perkbox account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
- Employee discounts on car rental across Avis Budget Group (including Zipcar)
Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world’s leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly, and months-long reservations.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Apply Now!
D&M Administrator in Newbridge employer: Avis Budget Group
Contact Detail:
Avis Budget Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D&M Administrator in Newbridge
✨Tip Number 1
Get to know the company! Research ACL and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and problem-solving. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace D&M Administrator in Newbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the D&M Administrator role. Highlight your communication skills and any relevant experience in customer service or administration to show us you're the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your positive ‘Can-Do’ attitude will contribute to our team. Keep it friendly and professional!
Show Off Your Tech Skills: Since we’re looking for someone computer literate, don’t forget to mention any software or tools you’re familiar with. If you’ve used rental platforms or similar systems before, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Avis Budget Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Damage & Maintenance Administrator. Familiarise yourself with the key tasks like handling customer calls, managing repairs, and keeping vehicles on the road. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As this role requires excellent communication, practice articulating your thoughts clearly. Think about examples from your past experiences where you've successfully assisted customers or resolved issues. Being able to convey your ideas effectively will impress the interviewers and highlight your suitability for the position.
✨Emphasise Your Team Spirit
This job is all about teamwork, so be ready to discuss how you work well with others. Share specific instances where you've collaborated with colleagues to achieve a common goal or supported a team member in need. This will showcase your friendly, positive attitude and your ability to contribute to a thriving work environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, or growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers and leave a lasting impression.
