At a Glance
- Tasks: Drive customers from the airport to Avis locations while providing top-notch service.
- Company: Join Avis Budget Group, a global leader in car hire solutions.
- Benefits: Enjoy 33 days holiday, discounts, and 24/7 mental health support.
- Other info: Great opportunities for personal growth and development in a fast-paced environment.
- Why this job: Be part of a dynamic team and make every journey memorable for customers.
- Qualifications: Must have a clean driver's licence and at least 12 months driving experience.
The predicted salary is between 22000 - 26000 £ per year.
Do you like driving and working with vehicles? Are you able to offer great customer service at all times? If so, a Driver position at our Edinburgh Airport flagship store could be for you! As a driver/shuttler, life is busy. This role will give you the opportunity to provide outstanding customer service to our customers by driving them from the airport to an Avis location.
What we’re looking for:
- Deliver exceptional customer service with speed, professionalism, and a friendly approach.
- Maintain vehicles to the highest standard – inside and out – through rigorous cleaning and valeting, ready for every journey.
- Stay alert and proactive about day-to-day operations.
- A “can-do” attitude.
- Communicate clearly and confidently with customers and team members under pressure.
- Hold a clean driver's licence with at least 12 months of driving experience.
Great rewards for great work:
- 33 days holiday, inclusive of bank holidays.
- A discount account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses, and much more.
- Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing.
- Employee discounts on car rental across Avis Budget Group (including Zipcar).
Driver/Shuttler employer: Avis Budget Group
At Avis Budget Group, we pride ourselves on being an excellent employer, especially for our Driver/Shuttler role at Edinburgh Airport. Our vibrant work culture fosters teamwork and customer service excellence, while our comprehensive benefits package, including 33 days of holiday and a wide range of employee discounts, ensures that our team members feel valued and supported. With opportunities for personal growth and development within a globally recognised brand, joining us means becoming part of a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Shuttler
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Avis Budget Group. Understanding their values and services will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Stay sharp and proactive! During your interview, demonstrate your ability to stay alert and handle pressure. Share how you manage busy situations and keep a positive attitude, as this is key for a driver/shuttler role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it through the Avis Budget Group careers page. This way, we can easily track your application and get back to you faster!
We think you need these skills to ace Driver/Shuttler
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience in your application. We want to see that you’ve got a clean driver’s licence and at least 12 months behind the wheel. Don’t forget to mention any special driving skills or training you might have!
Customer Service is Key:Since this role is all about providing exceptional customer service, share examples of how you've gone above and beyond for customers in the past. We love a friendly approach, so let your personality shine through!
Attention to Detail Matters:We take pride in maintaining our vehicles to the highest standard. In your application, mention any experience you have with cleaning or valeting vehicles. Show us that you understand the importance of keeping things spick and span!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows us you’re keen and ready to join the team!
How to prepare for a job interview at Avis Budget Group
✨Know Your Route
Familiarise yourself with the local area around Edinburgh Airport and the routes to the Avis location. Being able to discuss your knowledge of the area during the interview shows that you're proactive and prepared.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of specific examples from your past experiences. Highlight times when you went above and beyond for a customer, as this role is all about delivering exceptional service.
✨Vehicle Maintenance Awareness
Brush up on basic vehicle maintenance and cleaning standards. Be ready to discuss how you would ensure the vehicles are kept in top condition, as this is crucial for the role and demonstrates your attention to detail.
✨Stay Calm Under Pressure
Think of situations where you had to communicate clearly under pressure. Practice articulating these experiences, as the ability to stay calm and communicate effectively is key in a busy environment like an airport.
