Technical Service Engineer (Southeast)
Technical Service Engineer (Southeast)

Technical Service Engineer (Southeast)

Birmingham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Optimise customer processes and educate on Avient materials while troubleshooting issues.
  • Company: Avient Corporation innovates sustainable materials solutions with a diverse global team of 9,000 professionals.
  • Benefits: Enjoy remote work options and a culture that values creativity and collaboration.
  • Why this job: Join us to shape the future with innovative solutions and make a real impact.
  • Qualifications: Bachelor’s degree in Chemical Engineering or equivalent experience required.
  • Other info: We are an equal opportunity employer committed to diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

About Us Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; it is powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you're a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you'll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!

Job Summary Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Includes tooling design and flow modeling. Troubleshoot issues raised by customers. May be accountable for or participate in resolving customer complaints. May develop new application or product launch testing plans, analyze data, and communicate results. Requires over three years of relevant experience with minimal supervision.

Essential Functions:

  • Develop new application and product launch testing plans, analyze data, and communicate results.
  • Identify technical specifications required for established Avient customers.
  • Document and prepare product specifications, incorporating Avient products and services into customer applications.
  • Participate in resolving customer complaints/issues.

Education and Experience: Bachelor’s degree in Chemical Engineering or equivalent experience.

Avient Leadership Behaviors: We believe all our global employees are leaders. The six key behaviors driving our strategy and culture are consistent across roles: playing to win, acting customer-centric, driving innovation and profitable growth, seamless collaboration, motivating, inspiring, and developing others. We value diverse thoughts, ideas, and backgrounds, fostering creativity in a rapidly changing world. We are an equal opportunity employer, committed to non-discrimination and providing accommodations for applicants with disabilities.

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Contact Detail:

Avient Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Service Engineer (Southeast)

✨Tip Number 1

Familiarise yourself with Avient's materials and their applications. Understanding the specifics of their products will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Avient on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions.

✨Tip Number 3

Prepare to discuss real-world examples of how you've optimised processes or resolved customer issues in your previous roles. This will showcase your problem-solving skills and align with the responsibilities of the Technical Service Engineer position.

✨Tip Number 4

Stay updated on the latest trends in materials science and engineering. Being knowledgeable about industry advancements can set you apart and show that you're proactive about your professional development.

We think you need these skills to ace Technical Service Engineer (Southeast)

Technical Problem-Solving
Data Analysis
Tooling Design
Flow Modelling
Customer Education
Process Optimisation
Product Specification Documentation
Application Development
Communication Skills
Complaint Resolution
Collaboration Skills
Project Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technical Service Engineer position. Tailor your application to highlight relevant experience in optimizing customer processes and troubleshooting.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in chemical engineering or related fields. Include specific examples of how you've developed testing plans, analysed data, and resolved customer complaints in previous roles.

Showcase Leadership Behaviours: Avient values leadership behaviours such as customer-centricity and innovation. Make sure to illustrate how you embody these traits in your application, providing examples of how you've motivated teams or driven successful projects.

Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to Avient's mission of sustainability and innovation. Express your enthusiasm for the role and how you can contribute to their goals.

How to prepare for a job interview at Avient Corporation

✨Understand the Company Culture

Before your interview, take some time to research Avient Corporation's values and leadership behaviours. Understanding their focus on innovation, customer-centricity, and collaboration will help you align your answers with what they value most.

✨Showcase Your Technical Expertise

As a Technical Service Engineer, you'll need to demonstrate your knowledge in chemical engineering and relevant experience. Be prepared to discuss specific projects or challenges you've faced, how you approached them, and the outcomes.

✨Prepare for Problem-Solving Questions

Expect questions that assess your troubleshooting skills and ability to resolve customer complaints. Think of examples where you've successfully identified issues and implemented solutions, as this will showcase your critical thinking abilities.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the role, team dynamics, or future projects at Avient. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Technical Service Engineer (Southeast)
Avient Corporation
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  • Technical Service Engineer (Southeast)

    Birmingham
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-05-24

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    Avient Corporation

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