Technical Service Engineer (Southeast)
Technical Service Engineer (Southeast)

Technical Service Engineer (Southeast)

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Optimise customer processes and educate on Avient materials while troubleshooting issues.
  • Company: Avient Corporation innovates materials solutions for a sustainable world with a diverse global team.
  • Benefits: Enjoy remote work options and a culture that values creativity and collaboration.
  • Why this job: Join us to shape the future with sustainable solutions and make a real impact.
  • Qualifications: Bachelor’s degree in Chemical Engineering or equivalent experience required.
  • Other info: We are an equal opportunity employer, committed to diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

About Us

Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; it is powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you're a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you'll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!

Job Summary

Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Includes tooling design and flow modeling. Troubleshoot issues raised by customers. May be accountable for or participate in resolving customer complaints. May develop new application or product launch testing plans, analyze data, and communicate results. Requires over three years of relevant experience with minimal supervision.

Essential Functions

  • Develop new application and product launch testing plans, analyze data, and communicate results.
  • Identify technical specifications required for established Avient customers.
  • Document and prepare product specifications, incorporating Avient products and services into customer applications.
  • Participate in resolving customer complaints/issues.

Education and Experience

Bachelor’s degree in Chemical Engineering or equivalent experience.

Avient Leadership Behaviors

We believe all our global employees are leaders. The six key behaviors driving our strategy and culture are consistent across roles: playing to win, acting customer-centric, driving innovation and profitable growth, seamless collaboration, motivating, inspiring, and developing others. We value diverse thoughts, ideas, and backgrounds, fostering creativity in a rapidly changing world. We are an equal opportunity employer, committed to non-discrimination and providing accommodations for applicants with disabilities.

Technical Service Engineer (Southeast) employer: Avient Corporation

At Avient Corporation, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among our diverse team of 9,000 professionals. As a Technical Service Engineer in the Southeast, you will benefit from extensive employee growth opportunities, including hands-on experience in optimising customer processes and developing sustainable solutions. Our commitment to a supportive environment ensures that your unique perspective is valued, making Avient not just a workplace, but a place where your contributions can truly shape the future.
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Contact Detail:

Avient Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Service Engineer (Southeast)

✨Tip Number 1

Familiarise yourself with Avient's products and services. Understanding their materials and how they are applied in various industries will give you an edge during discussions with potential employers.

✨Tip Number 2

Network with professionals in the field of chemical engineering and technical services. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at Avient.

✨Tip Number 3

Prepare to discuss your experience with troubleshooting and customer service. Be ready to share specific examples of how you've resolved issues or improved processes in previous roles, as this aligns closely with the responsibilities of a Technical Service Engineer.

✨Tip Number 4

Showcase your ability to collaborate and innovate. Avient values teamwork and creativity, so think of ways you've worked with others to drive projects forward or developed new solutions in your past experiences.

We think you need these skills to ace Technical Service Engineer (Southeast)

Technical Problem-Solving
Data Analysis
Tooling Design
Flow Modelling
Customer Education
Process Optimisation
Product Specification Documentation
Application Development
Communication Skills
Complaint Resolution
Collaboration Skills
Project Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Technical Service Engineer position. Understand the key responsibilities, required skills, and the company’s mission to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in optimising customer processes and any relevant technical skills, especially in tooling design and flow modelling. Use specific examples to demonstrate your problem-solving abilities.

Showcase Your Education: Make sure to clearly state your educational background, particularly your Bachelor’s degree in Chemical Engineering or equivalent experience. This is crucial as it aligns with the job requirements.

Tailor Your Application: Customise your cover letter to reflect Avient's values and leadership behaviours. Mention how your unique perspective and experiences can contribute to their mission of innovation and sustainability.

How to prepare for a job interview at Avient Corporation

✨Understand the Company Culture

Before your interview, take some time to research Avient Corporation's values and leadership behaviours. Understanding their focus on innovation, customer-centricity, and collaboration will help you align your answers with what they value most.

✨Showcase Your Technical Expertise

As a Technical Service Engineer, you'll need to demonstrate your knowledge in chemical engineering and relevant experience. Be prepared to discuss specific projects or challenges you've faced, how you approached them, and the outcomes.

✨Prepare for Problem-Solving Questions

Expect questions that assess your troubleshooting skills. Think of examples where you've successfully resolved customer complaints or optimised processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

Technical Service Engineer (Southeast)
Avient Corporation
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  • Technical Service Engineer (Southeast)

    Birmingham
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-05-24

  • A

    Avient Corporation

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