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- Tasks: Engage customers with coffee knowledge and drive sales through in-store demonstrations.
- Company: Wave represents top brands, creating exciting retail experiences for customers.
- Benefits: Earn £12.60 per hour plus uncapped commission; enjoy a complimentary Nespresso machine and coffee allowance.
- Why this job: Join a dynamic team, share your passion for coffee, and enhance customer experiences.
- Qualifications: No specific experience required, but a passion for coffee and sales is a plus.
- Other info: Temporary role until August 2025, working Fridays to Sundays.
Overview
Sales Advisor (Nespresso Coffee Specialist)
John Lewis, Norwich
Pay rate: £12.60 per hour with uncapped comission potential
Work schedule: 3 days per week, Friday – Sunday (10am – 6pm) – Temporary until end of August 2025
Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme – working with our premium retail client in a prestigious John lewis department store. As a Nespresso Coffee Advisor, you\’ll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.
Your Role:
- Build strong relationships with customers by sharing your knowledge and passion for coffee.
- Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
- Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.
What We Offer:
- Competitive pay of £12.60 per hour with uncapped commission potential.
- Work schedule: 3 days per week, Friday – Sunday (10am – 6pm)
- Complimentary Nespresso coffee machine and a monthly coffee allowance, to further immerse you into the Nespresso brand
- Extensive product training to enhance your skills and knowledge.
- Full professional uniform and iPad loan.
- Ongoing coaching, management, and support to help you succeed.
About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.
Key Skills:
- Excellent at building rapport and relationships.
- Professional attitude and appearance.
- Enthusiastic and engaging demeanour.
- Passion for coffee or luxury living.
- Experience in retail or experiential roles is preferred but not essential.
- Sales background.
- Ability to provide clear and accurate insights using various reporting tools.
If you think you\’re the perfect blend for this role, apply now! Better latte than never!
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Retail Sales Assistant employer: Avidity
Contact Detail:
Avidity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Nespresso products and their unique features. Being knowledgeable about the coffee machines and the brand will help you engage customers effectively and demonstrate your passion for coffee.
✨Tip Number 2
Practice your customer engagement skills. Since this role involves building relationships, try role-playing scenarios with friends or family to enhance your ability to connect with customers and create memorable experiences.
✨Tip Number 3
Showcase your enthusiasm for coffee in your interactions. Whether it's through social media or in-person conversations, share your love for coffee culture to demonstrate that you're genuinely passionate about the product you'll be selling.
✨Tip Number 4
Network with current or former employees of Wave or John Lewis. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion: Since this role involves a passion for coffee, make sure to express your enthusiasm for coffee and luxury living in your cover letter. Share any relevant experiences that showcase your love for coffee or customer engagement.
Highlight Relevant Experience: If you have previous retail or sales experience, emphasise it in your CV. Use specific examples to demonstrate how you've successfully built relationships with customers and driven sales in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also conveys your personality. Make it engaging and reflective of your enthusiasm for the Nespresso brand and the opportunity to work as a Coffee Advisor.
How to prepare for a job interview at Avidity
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee during the interview. Share any personal experiences or knowledge you have about different coffee types, brewing methods, or Nespresso products. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Highlight Your Customer Engagement Skills
Since the role involves building strong relationships with customers, be prepared to discuss your previous experiences in customer service. Use specific examples to illustrate how you've successfully engaged with customers and created memorable experiences in past roles.
✨Demonstrate Your Sales Acumen
The position requires converting interest into sales, so be ready to talk about your sales experience. Discuss any techniques you've used to close sales or how you've met targets in previous jobs. This will show that you understand the importance of driving sales in a retail environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the Coffee Advisor Programme, training opportunities, or the company culture at Wave. This shows your interest in the role and helps you assess if it's the right fit for you.
