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- Tasks: Be the go-to person for our members, handling queries and managing programs.
- Company: Join a dynamic pharmacy team focused on member satisfaction and growth.
- Benefits: Enjoy hybrid working with a mix of office, remote, and field visits.
- Why this job: Make a real impact by collaborating with teams to enhance member experiences.
- Qualifications: Looking for detail-oriented individuals who love working with people and processes.
- Other info: Perfect for those seeking to advance their pharmacy career in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
Externally advertised as Support Coordinator Internally we will call you Membership Services Support Coordinator. Location: Hybrid Working (This is a combination of Office working, Remote working and Field based visits) Are you looking for your next steps in your pharmacy career? Then look no further, we have a unique opportunity to join our Membership services team as a Support coordinator. This is a hybrid role where you will act as the first point of contact for our members. Want to know more about this opportunity? This role offers a variety of tasks, from handling member queries to managing programs. This would be the perfect opportunity for you if you enjoy working with people and processes to achieve meaningful results. Collaboration is key in this role as you will be working closely with cross functional teams and key stakeholders to drive member satisfaction, retention and growth. Attention to detail is an essential part of this role to ensure accurate invoicing, forms processing and reporting as well as supporting on other administrative tasks. Program management will include responsibilities such as administering key programs such as Flu and Vaccination incentives. other activities Maintaining stock control of Membership services materials and administer key programs such as Flu and vaccination incentives. Other aspects of the role includ…
Support Coordinator employer: AVICENNA HOLDINGS
Contact Detail:
AVICENNA HOLDINGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator
✨Tip Number 1
Familiarize yourself with the pharmacy industry and the specific services offered by our Membership Services team. Understanding the nuances of member queries and program management will help you stand out during the interview.
✨Tip Number 2
Highlight your experience in customer service and collaboration. Since this role involves working closely with cross-functional teams, showcasing your ability to work well with others will be crucial.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've successfully managed administrative tasks in the past. This could include invoicing, reporting, or any relevant processes that required precision.
✨Tip Number 4
Research our key programs, such as Flu and Vaccination incentives, and come prepared with ideas on how you can contribute to their success. Showing initiative and knowledge about our offerings will impress the hiring team.
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Support Coordinator position. Understand the key responsibilities, such as handling member queries and managing programs, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in customer service, program management, or administrative tasks. Use specific examples that demonstrate your attention to detail and ability to work collaboratively with teams.
Showcase Your Skills: Make sure to highlight skills that are crucial for this role, such as communication, problem-solving, and organizational skills. Mention any relevant software or tools you are familiar with that could aid in managing member services effectively.
Craft a Compelling Cover Letter: Write a personalized cover letter that expresses your enthusiasm for the role and the company. Discuss why you are a good fit for the Membership Services Support Coordinator position and how you can contribute to member satisfaction and growth.
How to prepare for a job interview at AVICENNA HOLDINGS
✨Show Your People Skills
As a Support Coordinator, you'll be the first point of contact for members. Make sure to highlight your experience in handling member queries and working with people. Share specific examples of how you've successfully resolved issues or improved member satisfaction in the past.
✨Demonstrate Attention to Detail
This role requires accuracy in invoicing and forms processing. Be prepared to discuss how you ensure attention to detail in your work. You might want to mention any tools or methods you use to double-check your work and avoid errors.
✨Highlight Your Collaborative Spirit
Collaboration is key in this position. Talk about your experience working with cross-functional teams and how you contribute to team success. Provide examples of projects where teamwork led to positive outcomes.
✨Prepare for Program Management Questions
Since you'll be managing programs like Flu and Vaccination incentives, familiarize yourself with these types of initiatives. Be ready to discuss any relevant experience you have in program management and how you would approach administering these key programs.
