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- Tasks: Be the friendly face of our pharmacy, helping customers and managing their needs.
- Company: Join Avicenna, the UK's fastest growing community pharmacy group making a positive impact.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
- Why this job: Kickstart your pharmacy career while making a difference in your community.
- Qualifications: Passion for customer service and a willingness to learn are key; retail experience is a plus.
- Other info: Become a qualified Medicine Counter Assistant in just 6-12 months with our training.
The predicted salary is between 20000 - 28000 £ per year.
Are you looking to kickstart your career in Pharmacy? Do you have the ability to build meaningful relationships with customers? 26.25 hours per week.
We would like to present you with the opportunity to develop your pharmacy career and make a difference in the lives of our communities, in addition to working for the UK's fastest growing group of community pharmacies. We are Avicenna and we are here to make Pharmacy Better!
At Avicenna, we actively make pharmacy better by having a lasting impact on the lives of our community. Providing only the best care creates a more positive impact on our patients' lives. We grow our reach to help more and we are being smarter in safety and innovation.
Better for our People
Better for our Patients
Better for our Planet
What do our Values mean? We believe pharmacy can be better for all of our people, whether that be in store, buying group, or support. We also are making Avicenna a better place to work for our partners. We are making pharmacy better for our planet by creating a sustainable business and taking responsibility for our impact on the planet. We measure our customers' happiness, and we are always looking for new ways to improve the quality of our stores and service we provide to the local communities.
Your New Role with Avicenna:
You will be the first point of contact for our customers and patients, providing them with the best possible advice or referring them to the Pharmacist if appropriate. Promoting Pharmacy services and following the appropriate protocols.
Key accountabilities and responsibilities will be:
- To manage the queues and patient expectations.
- Manage patient confidentiality.
- To gain knowledge and understand the main features of stocked lines and the benefits to customers.
- To ensure that the pharmacy environment is welcoming, clean, and professional.
- To ensure all the retail shelves are faced up and gaps are double faced.
By undertaking the training supplied by Avicenna, you will become a fully Qualified Medicine Counter Assistant in 6-12 months.
Perks at Work:
We know how important it is to reward the great work you do. So we have a range of excellent benefits that go beyond salary and offer flexibility to suit individual needs including:
- Competitive base salary
- Clear progression structure
- Further accredited training
- Discounts platform for online leading retailers.
- Pension Contributions in partnership with the people's pension.
- Generous Annual Leave allowance: 21 Days Annual leave plus Bank holidays.
- Cycle To Work Scheme: New bike or equipment funding supported by Avicenna.
- Colleague Pharmacy Discount: A colleague discount on goods from any Avicenna pharmacy.
- Employee assistance programme: including a 24/7 Confidential helpline, Legal information, Counselling support, and Online Wellbeing Portal.
- Refer a Colleague Scheme: We recognise that you may have some excellent connections that you could bring into our organisation, which is why we reward successful referrals with up to £1,000.
My Avicenna:
You will have access to a range of platforms that put your health and wellbeing at the forefront, offering you a selection of the best exercise videos, tasty recipe inspiration, and expert guides, tips, and tools to help you manage your money better.
Why join Avicenna?
We are the UK's fastest growing group of community pharmacies and the country's largest buying group, with over 139 pharmacies and over 1200 independent members. This means that now is a great time to join and develop with Avicenna as we are expanding, and as a growing company, you will also be able to develop your career with a wide variety of opportunities available. Grow your career with us!
Our people are one of the most vital parts of our success. If you have the right attitude, excellent communication skills, commitment, and a passion for working in your local community, we'll support you to train and qualify.
Trainee Medicine Counter Assistant > Qualified Medicine Counter Assistant > Dispenser > Checking Dispenser > Technician > ACT
We would love to meet someone with:
- It isn't just about experience or knowledge; we are looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies.
- Experience working in retail or customer-focused background.
- A caring and confident manner when serving and advising patients.
- Enthusiastic and a talent for problem solving.
- Eager to take on new challenges and experiences.
Join us on our mission to make Pharmacy better.
Medicine Counter Assistant employer: AVICENNA HOLDINGS LTD
Contact Detail:
AVICENNA HOLDINGS LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medicine Counter Assistant
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Medicine Counter Assistant. Understanding the importance of managing patient expectations and confidentiality will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. This will demonstrate your ability to build meaningful relationships, which is crucial for this position.
✨Tip Number 3
Research Avicenna's values and mission. Being able to articulate how your personal values align with theirs will show your genuine interest in making pharmacy better and your commitment to their community-focused approach.
✨Tip Number 4
Prepare questions to ask during your interview about the training and development opportunities available. This shows your eagerness to grow within the company and your commitment to becoming a qualified Medicine Counter Assistant.
We think you need these skills to ace Medicine Counter Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Medicine Counter Assistant. Familiarise yourself with the key accountabilities mentioned in the job description, such as managing patient expectations and providing excellent customer service.
Tailor Your CV: Highlight relevant experience in retail or customer service on your CV. Emphasise any skills that align with Avicenna's values, such as communication, problem-solving, and a passion for helping others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Avicenna specifically and how you can contribute to making pharmacy better for the community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AVICENNA HOLDINGS LTD
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for helping customers. Avicenna values individuals who are passionate about providing excellent service, so share any relevant experiences where you've gone above and beyond for a customer.
✨Demonstrate Your Knowledge of Pharmacy Services
Familiarise yourself with common pharmacy services and products. During the interview, mention how you can help customers understand these services and how they benefit from them, showing that you're ready to be a knowledgeable point of contact.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well in a team and communicate effectively. Avicenna looks for candidates who can manage patient expectations and collaborate with colleagues, so provide examples of how you've successfully worked in a team environment.
✨Prepare Questions About the Role
Come prepared with thoughtful questions about the role and the company. This shows your interest in the position and helps you understand how you can contribute to making pharmacy better at Avicenna.