Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our pharmacy, helping customers and managing their needs.
- Company: Join Avicenna, the UK's fastest growing community pharmacy group making a positive impact.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
- Why this job: Kickstart your pharmacy career while making a difference in your community.
- Qualifications: Passion for customer service and a willingness to learn are key; retail experience is a plus.
- Other info: Opportunities for growth from Trainee to Technician roles available.
The predicted salary is between 20000 - 28000 £ per year.
Are you looking to kickstart your career in Pharmacy? Do you have the ability to build meaningful relationships with customers? Chepstow Road Pharmacy, 432 Chepstow Road, Newport, NP19 8JG, would like to present you with the opportunity to develop your pharmacy career and make a difference in the lives of our communities, in addition to working for the UK's fastest growing group of community pharmacies.
At Avicenna, we actively make pharmacy better by having a lasting impact on the lives of our community. Providing only the best care creates a more positive impact on our patients' lives. We grow our reach to help more and we are being smarter in safety and innovation.
What do our Values mean?
- We believe pharmacy can be better for all of our people, whether that be in store, buying group or support.
- We are making Avicenna a better place to work for our partners.
- We are making pharmacy better for our planet by creating a sustainable business and taking responsibility for our impact on the planet.
- We measure our customers' happiness, and we are always looking for new ways to improve the quality of our stores and service we provide to the local communities.
Your New Role with Avicenna:
You will be the first point of contact for our customers and patients, providing them with the best possible advice or referring them to the Pharmacist if appropriate. Promoting Pharmacy services and following the appropriate protocols. Key accountabilities and responsibilities will be:
- To manage the queues and patient expectations.
- Manage patient confidentiality.
- To gain knowledge and understand the main features of stocked lines and the benefit to customers.
- To ensure that the pharmacy environment is welcoming, clean and professional.
- To ensure all the retail shelves are faced up and gaps are double faced.
By undertaking the training supplied by Avicenna, you will become a fully Qualified Medicine Counter Assistant in 6-12 months.
Perks at Work:
We know how important it is to reward the great work you do. So we have a range of excellent benefits that go beyond salary and offer flexibility to suit the individual's needs including:
- Competitive base salary
- Clear progression structure
- Further accredited training
- Discounts platform: for online leading retailers.
- Pension Contributions: In partnership with the people's pension.
- Generous Annual Leave allowance: 21 Days Annual leave plus Bank holidays.
- Cycle To Work Scheme: New bike or equipment funding supported by Avicenna.
- Colleague Pharmacy Discount: A colleague discount on goods from any Avicenna pharmacy.
- Employee assistance programme: including a 24/7 Confidential helpline, Legal information, Counselling support and Online Wellbeing Portal.
- Refer a Colleague Scheme: We recognise that you may have some excellent connections that you could bring into our organisation, which is why we reward successful referrals with up to £1,000.
My Avicenna:
You will have access to a range of platforms that put your health and wellbeing at the forefront, the Move, Munch, Money and Mind. Offering you a selection of the best exercise videos, tasty recipe inspiration and expert guides, tips, and tools to help you manage your money better.
Why join Avicenna?
We are the UK's fastest growing group of community pharmacies and the country's largest buying group, with over 139 pharmacies and over 1200 independent members, so what that means is that now is a great time to join and develop with Avicenna as we are expanding and as a growing company you will also be able to develop your career with a wide variety of opportunities available.
Grow your career with us!
Our people are one of the most vital parts of our company, so if you have the right attitude, excellent communication skills, commitment, and a passion for working in your local community, we will support you to train and qualify.
We would love to meet someone with:
- It isn't just about experience or knowledge; we are looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies.
- Experience working in retail or customer-focused background.
- A caring and confident manner when serving and advising patients.
- Enthusiastic and a talent for problem solving.
- Eager to take on new challenges and experiences.
Join us on our mission to make Pharmacy better.
Counter Assistant in Newport employer: AVICENNA HOLDINGS LTD
Contact Detail:
AVICENNA HOLDINGS LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Assistant in Newport
✨Tip Number 1
Familiarise yourself with the services and products offered by Avicenna. Understanding their offerings will help you engage with customers more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you build confidence in providing advice and managing expectations, which is crucial for a Counter Assistant.
✨Tip Number 3
Research common pharmacy-related queries and how to address them. Being knowledgeable about typical customer questions will show your commitment to the role and enhance your ability to assist patients effectively.
✨Tip Number 4
Network with current or former employees of Avicenna, if possible. They can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview process.
We think you need these skills to ace Counter Assistant in Newport
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Counter Assistant position. Understand the key responsibilities and the values of Avicenna, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service. Use specific examples that demonstrate your ability to build relationships with customers and provide excellent service.
Show Your Passion: Avicenna is looking for candidates with a genuine passion for customer service. Make sure to convey your enthusiasm for the role and how you align with their mission to make pharmacy better in your application.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that your documents are well-organised and clearly presented.
How to prepare for a job interview at AVICENNA HOLDINGS LTD
✨Show Your Passion for Customer Service
Make sure to express your genuine passion for customer service during the interview. Avicenna is looking for candidates who can be ambassadors for healthcare, so share any relevant experiences where you went above and beyond to help customers.
✨Demonstrate Your Communication Skills
Since you'll be the first point of contact for customers, it's crucial to showcase your excellent communication skills. Practice clear and confident responses to common interview questions, and consider how you would handle various customer scenarios.
✨Familiarise Yourself with Pharmacy Services
Take some time to research the services offered by Avicenna and the role of a Medicine Counter Assistant. Being knowledgeable about pharmacy services will not only impress your interviewers but also show your commitment to the role.
✨Prepare Questions About the Company
Prepare thoughtful questions to ask your interviewers about Avicenna's values and future plans. This shows that you're genuinely interested in the company and eager to contribute to its mission of making pharmacy better.
