At a Glance
- Tasks: Lead shifts, serve food and drinks, and motivate your team to deliver excellent customer service.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and 150 locations.
- Benefits: Enjoy profit sharing, discounts on food and stays, wellbeing support, and career growth opportunities.
- Other info: This role is perfect for those looking to grow in a supportive and dynamic environment.
- Why this job: Be part of a passionate team that values people and offers memorable experiences in hospitality.
- Qualifications: Great leadership skills, a positive attitude, and a passion for teamwork and customer service.
The predicted salary is between 24000 - 36000 £ per year.
We arelooking fora Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super foodis only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and beinga positive rolemodel for your team
- Take the lead and running shifts,it’s key that providing excellent customer service and motivating your teamis something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heartofeverything we do:
Proud - Savvy - Honest - Passionate - Personal - Together
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Front of House Team Leader in Stockport employer: Aviator
At JW Lees, we pride ourselves on being an exceptional employer, offering our Kitchen Assistants a vibrant work culture where teamwork and personal growth are paramount. With competitive pay, generous discounts, and a commitment to employee development through culinary apprenticeships, we ensure that every team member feels valued and supported in their career journey. Join us in our well-equipped kitchens and be part of a family-owned company that has been creating memorable experiences for nearly 200 years.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Stockport
✨Tip Number 1
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. During your interview, be ready to share examples of how you embody these values in your previous roles.
✨Tip Number 2
Showcase your leadership skills by preparing specific examples of how you've successfully led a team or managed a shift in the past. Highlight any challenges you faced and how you overcame them to motivate your team.
✨Tip Number 3
Research the local area and the specific pubs or inns where you might work. Understanding the clientele and the unique offerings of each location can help you demonstrate your enthusiasm and readiness to contribute.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think about how you would handle difficult situations or complaints, as well as how you would ensure a positive experience for guests and your team.
We think you need these skills to ace Front of House Team Leader in Stockport
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what JW Lees is looking for in a Front of House Team Leader. Highlight key responsibilities and required skills in your application.
Tailor Your CV:Make sure your CV reflects your experience in customer service and leadership. Use specific examples that demonstrate your ability to motivate a team and provide excellent service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your alignment with JW Lees' values. Mention how you can contribute to their success and culture.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Aviator
✨Show Your Passion for Customer Service
As a Front of House Team Leader, your enthusiasm for providing excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your leadership experience during the interview. Discuss how you've motivated teams in the past and any specific strategies you used to ensure smooth operations during busy shifts.
✨Familiarise Yourself with JW Lees Values
Understanding the company's values—Proud, Savvy, Honest, Passionate, Personal, and Together—will help you align your answers with what they stand for. Prepare to discuss how you embody these values in your work.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, opportunities for growth, or how they measure success in the Front of House team.
