At a Glance
- Tasks: Lead night operations at Gatwick Airport, ensuring safety and efficiency in waste management.
- Company: Join DHL, a global leader in logistics with a commitment to safety and innovation.
- Benefits: Enjoy competitive pay, 24/7 GP service, discounts, and a supportive work environment.
- Other info: Dynamic role with opportunities for career growth and personal development.
- Why this job: Make a real impact on airport operations while developing your leadership skills.
- Qualifications: Full UK driving licence and strong communication skills required.
The predicted salary is between 36951 - 36951 £ per year.
Waste and Recycling experience is desirable. Pay Rate: £36,951.25. Grade: M. Contract Type: Permanent (Full-Time). Shift patterns: 4 on, 4 off – 18:00-06:00. Location: Gatwick Airport. PLEASE NOTE: This role will be based at the Recycling Centre with Gatwick Airport. You will be required to undergo a security/background check if you are to be successful for this position.
WHAT DOES THE ROLE ENTAIL?
- Implement actions as directed to reduce or eliminate health and safety related risks.
- Implement Behavioural Based Safety (BBS) program on a daily basis to confirm behaviours and processes are followed as specified.
- Report and investigate incidents within the workplace and respond to or escalate non-compliance to safety regulations and procedures.
- Ensure corrective and preventive actions are put in place.
- Ensure that all drivers are following the correct transport procedures and that defects are reported promptly.
- Communicate all relevant DHL policies/site documents to frontline colleagues and monitor their implementation regularly.
- Support the Site Lead & H&S Manager in managing the DHL Safety arrangements for the site, including the understanding and detailing of the safety arrangements, implementing best practices, and managing them across the site.
- Manage day-to-day shift performance, maintaining a clear understanding of objectives/KPIs applicable to your role/shift/site, including achievement of agreed customer KPIs and internal KPIs (e.g., safety, operational, employee related).
- Ensure contractual obligations are met.
- Communicate productivity expectations to your team, ensuring clarity of expectations – including communication to new hires.
- Secure a clear understanding of Roles & Responsibilities applicable to your role and to your team.
- Assist management with resource planning and rota creation, including addressing gaps, holiday cover, implementing performance review processes, monitoring absence and sickness, and addressing issues within clear guidelines.
- Identify and elevate training and qualification gaps through regular one-to-one sessions with your team and escalation to the training department.
- Participate in regular operation reviews and conduct colleague briefings via Performance Dialogue boards.
- Ensure colleagues register indirect hours properly, checking pending approvals in Smart Time.
- Track employee attendance at the individual level, indicate deviations, update the resource planning tool as needed and manage accordingly.
- Contribute to performance tracking improvement by sharing opportunities of Standard Productivity Rate review with line manager.
- Conduct performance reviews and coaching with all direct reports, recommending performance ratings to management.
- Support the Site Lead in reviewing Standard Operational Procedures (SOP) and Work Instructions (WI) for the site, detailing best practices and deviations that may occur during process execution.
- Ensure colleagues are properly trained on the established training matrix for each position, including onboarding trainings for new hires.
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL
- Be able to provide five years’ address history.
- Be able to provide five years’ reference history (employment/education/benefit claim/character).
- To obtain a full airside ID.
WHAT DO WE NEED FROM YOU?
- Full UK Driving License.
- Excellent oral and written communication skills.
- Can-do, upbeat personality.
- Ability to remain calm under pressure.
- Strong time-management skills with minimal supervision.
- Ability to stand for long periods of time.
- Advanced computer skills.
- Proven track record in managing a business unit.
- Organising and planning skills with the ability to react effectively and quickly to unexpected circumstances.
- A working knowledge of GSE maintenance issues.
- Understanding of the wider airport operational environment.
Benefits
- Free confidential 24/7 GP service.
- Hundreds of discounts (including retail, childcare, gym).
- Affordable loans & enhanced pension scheme.
- 24/7 employee support service for you (+ family) with access to free counselling and more.
Our Approach to Diversity & Inclusion
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
Night Shift Operations Manager employer: Aviation & Travel
DHL is an exceptional employer, offering a dynamic work environment at Gatwick Airport where you can make a meaningful impact in waste and recycling operations. With a strong focus on employee well-being, we provide comprehensive benefits including a 24/7 GP service, access to counselling, and numerous discounts, all while fostering a culture of safety and continuous growth through training and performance reviews. Join us to be part of a diverse team that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the waste and recycling industry, especially those who work at DHL or similar companies. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of health and safety regulations. Be ready to discuss how you’ve implemented safety measures in past roles. Show us you’re the go-to person for keeping things safe and compliant!
✨Tip Number 3
Don’t forget to highlight your leadership skills! Share examples of how you’ve managed teams, improved performance, and tackled challenges. We want to see that you can motivate and guide your team effectively.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Night Shift Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in waste and recycling. We want to see how your skills match the role of Night Shift Operations Manager, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Gatwick Airport. Be sure to mention your can-do attitude and any specific experiences that relate to health and safety management.
Show Off Your Communication Skills:Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Aviation & Travel
✨Know Your Safety Regulations
Familiarise yourself with health and safety regulations relevant to waste and recycling. Be prepared to discuss how you would implement these in your role, especially regarding the Behavioural Based Safety (BBS) programme.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in performance reviews, coaching, and how you’ve handled unexpected challenges to demonstrate your ability to lead effectively.
✨Understand the Role's KPIs
Get a clear grasp of the key performance indicators (KPIs) for the Night Shift Operations Manager position. Be ready to explain how you would ensure these are met and how you’ve achieved similar targets in previous roles.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as excellent communication skills are crucial for this role. Think about how you would convey productivity expectations to your team and ensure everyone is on the same page.
