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- Tasks: Lead operations at Luton Airport, ensuring timely delivery and safety standards.
- Company: Join DHL, the global leader in logistics and supply chain management.
- Benefits: Enjoy free parking, flexible working, and a generous pension scheme.
- Why this job: Be part of a dynamic team that impacts aviation logistics every day.
- Qualifications: Experience in aviation ground handling and strong people management skills required.
- Other info: Inclusive workplace with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Pay Rate: £42,148
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: 6 on 3 off - shift pattern 04:00 - 12:30 / 12.00 - 20:30
Location: Luton Airport - LU2 9LS
PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.
Think you know DHL? Think again! We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics!
A TYPICAL DAY MAY INVOLVE:
- Ensuring the customer’s product is delivered consistently to demanding service level standards and set on time performance targets.
- Maintain and promote H&S culture across the site.
- Ownership of all people related matters within the operation from thorough investigations to colleague engagement meetings.
- Manage and enhance performance management.
- Carry out HR functions as required ensuring compliance with all HR processes and policies including investigations and Grievance management.
- Support employee engagement initiatives.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Preferred experience within aviation ground handling.
- Previous experience as a team leader/supervisor.
- IT literate.
- Ability to manage HR functions at site level.
- Strong people management skills.
- Hold a valid UK driving license (essential).
- Can work shifts, including weekends and bank holidays.
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL:
- To obtain a full airside ID, you must:
- Be able to provide five years’ address history.
- Be able to provide five years’ reference history (employment/education/benefit claim/character).
- Pass a pre-employment Drug and Alcohol test.
WHY JOIN US?
- Free parking.
- We’re happy to talk about flexible working – just ask about alternative patterns at interview.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
WHO WE ARE:
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE:
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Operations First Line Manager in Luton employer: Aviation & Travel
Contact Detail:
Aviation & Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations First Line Manager in Luton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management and HR functions. We suggest role-playing with a friend to get comfortable with your answers and showcase your people management skills.
✨Tip Number 3
Show your passion for aviation logistics! During the interview, share specific examples of how you've contributed to team success in previous roles. This will demonstrate that you're not just looking for any job, but that you genuinely want to be part of the DHL team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at DHL and ready to take on the challenge.
We think you need these skills to ace Operations First Line Manager in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations First Line Manager role. Highlight your experience in aviation ground handling and people management, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of the importance of H&S culture and performance management.
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforward answers that get to the point. Avoid jargon unless it’s relevant to the role, and make sure your enthusiasm for the position comes through!
Apply Early: Don’t wait until the last minute to submit your application! We review applications continuously, and applying early gives you a better chance of being considered. Head over to our website to get started on your application today!
How to prepare for a job interview at Aviation & Travel
✨Know Your Stuff
Make sure you understand the role of an Operations First Line Manager at DHL. Familiarise yourself with their operations, especially in aviation ground handling. Brush up on relevant regulations and safety standards, as these will likely come up during your interview.
✨Showcase Your People Skills
This role is all about managing people, so be ready to discuss your experience in team leadership and HR functions. Prepare examples of how you've engaged with colleagues, handled grievances, or improved team performance. This will demonstrate your capability to manage people effectively.
✨Be Ready for Shift Talk
Since the job involves shift work, be prepared to discuss your flexibility and willingness to work various shifts, including weekends and bank holidays. It’s a good idea to have a few examples ready that show how you’ve successfully managed your time in previous roles.
✨Prepare for Security Questions
Given the nature of the job, expect questions about security and background checks. Be ready to provide your address and reference history. It might also help to think about how you would handle sensitive information and maintain compliance with security protocols.
