Grade: RCS K
Contract Type: Permanent (Full-Time)
Location: Gatwick Airport
At DHL Supply Chain, we're about far more than delivering parcels – we're the engine behind some of the UK's most critical operations. As the world's leading logistics company, it's our people who keep the cogs turning and ensure everything runs seamlessly behind the scenes. We're now looking for an experienced HR Business Partner to join our team at Gatwick Airport, supporting a workforce of around 300 colleagues. In this pivotal role, you'll act as a trusted advisor to the business, partnering with leaders to align HR strategy with operational goals.
Responsibilities
- Support with employee satisfaction, performance, retention and effective communication at sites.
- Support the ER agenda and lead / support relationships and key processes with unions at sites.
- Deploy the Business HR Priorities, as directed e.g. labour flexibility, OMS, LPMC, payroll optimisation, T&C's standardisation.
- Provide HR support to start up and business wins, losses and transfers.
- Ensure employee performance management (sickness, discipline, grievance) is robustly supported.
- Support managers to develop and deliver solutions for workforce planning and management including organisation design, forecasting resourcing needs, agency and identifying future talent requirements.
- Act as an advisor to managers to support compliance with HR policies.
- Support the site leaders to deliver the strategic business plan.
- Support leaders and managers to develop people management capabilities.
- Provide people and workforce related advice, strategies, and solutions related to workforce planning, recruitment, learning and development, performance management, compensation and succession planning, following defined processes.
- Work with HR Operations to use workforce data and apply analytical skills to formulate people insights and recommendations.
- Provide accurate and timely information and data to managers and employees on individual contracts, HR policies, processes, procedures, etc.
- Support managers to manage data, ensure data quality and deliver HR processes along the HR life cycle (e.g. bonus and merit review, Talent Management, Development Reviews).
Requirements
- Studying towards CIPD qualification (desirable)
- Previous experience in an HR Business Partnering role
- Strong communication and stakeholder management skills
- Union/industrial relations knowledge (desirable)
- Proven experience in a fast‑paced operational environment
- Sound knowledge of UK employment law and HR best practice
- Ability to build strong, credible relationships at all levels of the business
- Data‑driven approach with experience using HR metrics to inform decisions
- Resilient, adaptable, and comfortable working in a dynamic environment
- Experience driving engagement, culture, and organisational change initiatives
- Passion for developing talent and improving employee experience
Benefits
- Private Medical Insurance
- 25 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- Flexible working patterns – just ask about alternative patterns at interview
- Generous pension scheme – 8% employer contribution with 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
Building an Inclusive Workplace
We are the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. We value the skills and experience of ex‑service personnel and are proud supporters of the Armed Forces Covenant. We are dedicated to helping our veterans find jobs.
