At a Glance
- Tasks: Lead and inspire a team to achieve performance targets in a dynamic airport environment.
- Company: Join DHL, a global leader in logistics with a commitment to diversity and inclusion.
- Benefits: Enjoy a generous pension scheme, 24/7 GP consultations, and exclusive discounts.
- Other info: Flexible day shifts with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving team success and enhancing operational efficiency.
- Qualifications: Management experience in fast-paced environments; strong leadership and communication skills.
The predicted salary is between 34799 - 34799 £ per year.
Pay Rate: £34,799
Grade: N
Contract Type: Permanent (Full‑Time)
Shift patterns: Monday – Friday – day shifts (flexibility required)
Location: Heathrow TW6 2GA
PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.
Responsibilities
- Drive team performance against KPIs, safety, and service targets
- Lead, coach, and develop your team through regular engagement and performance management
- Plan and support impactful engagement activities and site‑wide events
- Coordinate key events such as Long Service Awards, World Food Day, and cultural initiatives
- Support performance reporting ensuring accuracy and actionable insight for customers
- Maintain compliance tools and contribute to operational forums
- Identify opportunities to improve efficiency and team performance
- Support investigations and ensure compliance with operational standards
- Maintain accurate documentation and support business continuity
Qualifications
- Previous management experience within a fast‑paced, pressurised operational environment (aviation experience preferred)
- Strong people management and leadership skills, with the ability to engage, motivate, and develop teams
- Excellent communication and interpersonal skills, with confidence working across all levels
- Highly organised with the ability to manage multiple priorities in a dynamic operational setting
- Strong IT skills, including experience with operational systems and performance reporting tools
- Experience within the aviation or airline industry is advantageous
- Hold a valid UK driving licence (essential)
Security Process to Work Within Aviation and Travel at DHL
- Be able to provide five years' address history
- Be able to provide five years' reference history (employment, education, benefit claim, character)
- Pass a pre‑employment drug and alcohol test
Benefits
- Join our generous pension scheme with an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
We value diversity and are committed to creating an inclusive workplace where everyone's skills and experiences matter. DHL is an equal opportunity employer.
Performance First Line Manager in Hatton employer: Aviation & Travel
DHL is an exceptional employer, offering a dynamic work environment at Heathrow where you can thrive as a Performance First Line Manager. With a strong focus on employee development, competitive benefits including a generous pension scheme and 24/7 GP consultations, and a commitment to diversity and inclusion, DHL provides a rewarding career path in the aviation industry. Join us to lead and inspire your team while enjoying unique opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Performance First Line Manager in Hatton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Aviation & Travel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Aviation & Travel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Aviation & Travel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Performance First Line Manager in Hatton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Aviation & Travel:This is your chance to really connect with the team at Aviation & Travel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Aviation & Travel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Aviation & Travel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Aviation & Travel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Aviation & Travel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
