Grade: N Contract Type: Permanent (Full-Time) Shift patterns: 5 on 3 off - mixture of shifts AM/PM Location: Heathrow - TW6 2GA PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position. Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics! We're now looking for a First Line Manager to play an integral role at the heart of our operations, ensuring that every flight is a success.
A Typical Day May Involve:
- Manage the day-to-day allocation and deployment of cleaning teams utilising the PDA system linked to INFORM
- Set clear priorities for the Cabin Quality Supervisor
- Take responsibility for operational performance during the shift, i.e. training plans and quality
- Ensure shift briefs are delivered for all cleaning teams and operational priorities are communicated effectively
- Responsible for managing colleagues including all people processes (RTWs, absence, disciplinary issues, performance management).
- Oversee the deployment of the cleaning teams to meet the flight schedule and ensure that Cat 1 waste processes are carried out and aircraft are supplied with the correct stock. Ensure shortages and surplus items are dealt with
- Manage stakeholder relationships during the shift. Deal with any queries and complaints and escalated to the Airside Shift Manager where appropriate
THIS ROLE WOULD SUIT PEOPLE WHO
- Hold a valid UK driving license (essential)
- Preferred experience within Aviation
- Management experience
- IT literate
- Strong people management skills
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL
- Be able to provide five years' UK address history
- Be able to provide five years' reference history (employment/education/benefit claim/character)
- Pass a pre-employment Drug and Alcohol test
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We are the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 26th October. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible. #DSCUKICF
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First Line Manager in Hatton employer: Aviation & Travel
As a leading aviation services provider in Luton, we pride ourselves on fostering a dynamic and supportive work environment for our Ramp Agents. Our part-time positions offer competitive pay and a range of benefits, including access to a 24/7 GP service and exclusive discounts, ensuring our employees feel valued and cared for. With flexible shift patterns and opportunities for growth within the aviation industry, we are committed to helping our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land First Line Manager in Hatton
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Aviation & Travel, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Aviation & Travel specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Aviation & Travel
✨Know Your Manufacturing Processes
Before you walk into the interview with Aviation & Travel, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Aviation & Travel value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
