Lounge Host

Lounge Host

An excellent opportunity has arisen for an experienced Waiter/Waitress to work in Heathrow Airport. This position is for a VIP lounge. If you have experience working in lounges or busy restaurants, we would like to hear from you!

Position: Waiter/Waitress

Location: London Heathrow Airport

Pay rate: £13.50 p/h – £14.00

Hours: Early starts from 04:00 AM and late finishes until 22:00 PM

As Lounge Waiter/Waitress, you will be responsible for:

1. Meet and greet passengers and create a great first impression with an engaging personality.
2. Know the lounge procedures and policies; upsell lounge services where appropriate.
3. Be familiar with the lounge menu and advise guests on dietary restrictions and allergies.
4. Set up food and lounge areas, clear stations, and restock food and beverages.
5. Prepare beverages and serve guests efficiently to avoid queues.
6. Maintain excellent communication skills to resolve guest queries effectively.

In return, Waiter/Waitress will receive:

1. Pay rate of £13.50 p/h.
2. Full-time hours between 37.5hrs to 40hrs per week.
3. Company uniform and ongoing training with opportunities for progression.
4. Criminal Record Check (DBS) reimbursed after 4 weeks.

As a lounge Waiter/Waitress, you must have:

1. Previous experience in a similar environment or a hospitality background.
2. Excellent knowledge of Food and Beverages along with interpersonal skills.
3. Ability to learn lounge service procedures and menus quickly.
4. Organizational skills and the ability to remain calm under pressure.
5. Excellent command of English or multilingual abilities with strong verbal and written skills.
6. Flexibility to work early mornings and late shifts, and ability to commute to Heathrow.

Note: All candidates will undergo a 5-year background check for reference purposes and must possess a clear police record (DBS).

Candidates with experience as Host, Hostess, Food Runner, Waiter, Waitress, Food or Beverage Assistant, or Bar Staff will be highly desirable.

If you believe you have the skills required for this Lounge Host/Hostess position, please click on the link below to apply or contact Mandi Mann.
Aviation Recruitment Network Limited (ARNL) acts as an employment business for this position.

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