Cargo Duty Manager

Cargo Duty Manager

London Full-Time 42500 - 51000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams in managing high volumes of air cargo movements at Heathrow.
  • Company: Join a respected cargo handling agent experiencing significant growth.
  • Benefits: Enjoy a competitive salary, career progression, and comprehensive training.
  • Why this job: Be part of a dynamic team with a strong reputation in the industry.
  • Qualifications: 3+ years in airfreight, strong leadership, and operational planning skills required.
  • Other info: Mixed shift patterns include day and night shifts.

The predicted salary is between 42500 - 51000 £ per year.

We are seeking an experienced Air Cargo Duty Manager for a well-established handling agent based at London Heathrow Airport (TW6). This position offers a fantastic opportunity to join a company that is experiencing significant growth and has earned a reputation as one of the most respected cargo handling agents in the UK.

Role Overview

The primary responsibility of the Cargo Duty Manager is to lead the cargo office and warehouse teams in delivering high volumes of time-sensitive air cargo movements. The Cargo Duty Manager needs to have a wealth of experience in a similar senior role from a reputable air Cargo Ground Handling Agent or Air Freight movements specialist.

The duties of the Cargo Duty Manager will include:

  • Lead the office and warehouse teams to meet customer service expectations.
  • Maintain and develop strong relationships with airline customers.
  • Monitor and manage time-critical cargo movements.
  • Plan operational resources to ensure cost-effective cargo handling.
  • Efficiently allocate employee resources to accommodate both planned and unplanned cargo movements.
  • Oversee daily operational processes to ensure compliance with set service level agreements (SLAs).
  • Manage staff performance, including absence management, appraisals, and disciplinary actions.

To be considered for the Cargo Duty Manager role, candidates must demonstrate:

  • A minimum of 3 years of experience in a similar position within the airfreight industry.
  • Ability to work a mixed shift pattern that will include day and night shifts.
  • Strong operational resource planning skills.
  • Experience managing teams of up to 40-50 personnel per shift.
  • Proven leadership abilities.
  • Ability to demonstrate strong leadership skills.

What We Offer:

For the right candidate, the company provides:

  • A competitive salary ranging from £50,000 to £60,000 per annum, depending on experience.
  • Opportunities for career progression.
  • Comprehensive training and development to advance your career.

If you believe you possess the necessary skills and experience for this Cargo Duty Manager role, please click apply or call Lisa Portas for more information.

Aviation Recruitment Network acts as an employment agency for this role.

Cargo Duty Manager employer: Aviation Recruitment Network - East Midlands

Join a leading cargo handling agent at London Heathrow Airport, where you will be part of a dynamic team dedicated to excellence in air freight operations. Our company prides itself on fostering a supportive work culture that prioritises employee development and offers clear pathways for career progression, alongside competitive salaries and comprehensive training programmes. Experience the unique advantage of working in one of the UK's most respected firms, where your contributions directly impact our growth and success.
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Contact Detail:

Aviation Recruitment Network - East Midlands Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cargo Duty Manager

✨Tip Number 1

Network with professionals in the air cargo industry. Attend industry events or join relevant online forums to connect with others who may have insights or leads on job openings, including our Cargo Duty Manager position.

✨Tip Number 2

Research the company thoroughly. Understand their operations, values, and recent developments. This knowledge will help you tailor your approach and demonstrate your genuine interest when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss your leadership experience in detail. Be ready to share specific examples of how you've successfully managed teams and handled time-sensitive situations in previous roles, as this is crucial for the Cargo Duty Manager position.

✨Tip Number 4

Familiarise yourself with the latest trends and challenges in the air freight industry. Being knowledgeable about current issues can set you apart during discussions and show that you're proactive and well-informed.

We think you need these skills to ace Cargo Duty Manager

Leadership Skills
Operational Resource Planning
Team Management
Customer Service Orientation
Time Management
Problem-Solving Skills
Communication Skills
Performance Management
Compliance Knowledge
Shift Management
Relationship Building
Adaptability
Attention to Detail
Logistics Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in air cargo management. Focus on your leadership roles, operational resource planning skills, and any achievements in managing teams effectively.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the Cargo Duty Manager role. Mention your experience in the airfreight industry and how you can contribute to maintaining high customer service standards.

Highlight Leadership Experience: In both your CV and cover letter, emphasise your proven leadership abilities. Provide examples of how you've successfully managed teams and handled time-critical cargo movements in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the cargo handling industry.

How to prepare for a job interview at Aviation Recruitment Network - East Midlands

✨Showcase Your Leadership Experience

As a Cargo Duty Manager, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight any achievements that showcase your ability to lead effectively.

✨Understand the Air Cargo Industry

Make sure you have a solid understanding of the air cargo industry and its challenges. Familiarise yourself with current trends, regulations, and best practices. This knowledge will help you answer questions confidently and show your passion for the role.

✨Prepare for Operational Scenarios

Expect to be asked about how you would handle various operational scenarios, such as managing time-critical cargo movements or dealing with unexpected staff shortages. Think through potential challenges and prepare your responses to demonstrate your problem-solving skills.

✨Emphasise Customer Relationship Management

Building strong relationships with airline customers is key in this role. Be ready to discuss your experience in maintaining customer satisfaction and how you've handled difficult situations with clients in the past. This will show your commitment to excellent service.

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