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- Tasks: Lead cargo teams to ensure timely air cargo movements and meet customer expectations.
- Company: Join a respected cargo handling agent at London Heathrow Airport, experiencing significant growth.
- Benefits: Enjoy a competitive salary, career progression, and comprehensive training opportunities.
- Why this job: Be part of a dynamic team in a fast-paced environment with strong leadership development.
- Qualifications: 3+ years in airfreight, strong planning skills, and experience managing large teams required.
- Other info: Mixed shift patterns include day and night shifts; apply now for an exciting career!
The predicted salary is between 40000 - 60000 £ per year.
We are seeking an experienced Air Cargo Duty Manager for a well-established handling agent based at London Heathrow Airport (TW6). This position offers a fantastic opportunity to join a company that is experiencing significant growth and has earned a reputation as one of the most respected cargo handling agents in the UK.
Role Overview
The primary responsibility of the Cargo Duty Manager is to lead the cargo office and warehouse teams in delivering high volumes of time-sensitive air cargo movements. The Cargo Duty Manager needs to have a wealth of experience in a similar senior role from a reputable air Cargo Ground Handling Agent or Air Freight movements specialist.
Responsibilities
- Lead the office and warehouse teams to meet customer service expectations.
- Maintain and develop strong relationships with airline customers.
- Monitor and manage time-critical cargo movements.
- Plan operational resources to ensure cost-effective cargo handling.
- Efficiently allocate employee resources to accommodate both planned and unplanned cargo movements.
- Oversee daily operational processes to ensure compliance with set service level agreements (SLAs).
- Manage staff performance, including absence management, appraisals, and disciplinary actions.
Minimum Requirements
- A minimum of 3 years of experience in a similar position within the airfreight industry.
- Ability to work a mixed shift pattern that will include day and night shifts.
- Strong operational resource planning skills.
- Experience managing teams of up to 40-50 personnel per shift.
- Proven leadership abilities.
- Ability to demonstrate strong leadership skills.
What We Offer
- A competitive salary ranging from £50,000 to £60,000 per annum, depending on experience.
- Opportunities for career progression.
- Comprehensive training and development to advance your career.
If you believe you possess the necessary skills and experience for this Cargo Duty Manager role, please click apply or call Lisa Portas for more information.
Cargo Duty Manager employer: Aviation Network Heathrow
Contact Detail:
Aviation Network Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Duty Manager
✨Tip Number 1
Network with professionals in the air cargo industry, especially those who work at London Heathrow Airport. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in air freight.
✨Tip Number 2
Familiarise yourself with the specific operational processes and compliance standards of air cargo handling. Understanding the nuances of SLAs and how they impact customer satisfaction can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing large teams. Be ready to provide examples of how you've successfully handled both planned and unplanned cargo movements in previous roles.
✨Tip Number 4
Research the company’s reputation and recent developments in their operations. Being knowledgeable about their growth and achievements will demonstrate your genuine interest in the role and help you stand out as a candidate.
We think you need these skills to ace Cargo Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in air cargo management. Focus on your leadership roles, operational resource planning skills, and any achievements that demonstrate your ability to manage high volumes of time-sensitive cargo.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as managing teams or maintaining customer relationships.
Highlight Leadership Experience: Since the role requires strong leadership abilities, be sure to provide examples of how you've successfully led teams in previous positions. Discuss your approach to staff performance management and how you handle challenges.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the air cargo industry.
How to prepare for a job interview at Aviation Network Heathrow
✨Showcase Your Leadership Skills
As a Cargo Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, managed performance, and resolved conflicts. This will show the interviewers that you can handle the responsibilities of the role.
✨Understand Operational Resource Planning
Familiarise yourself with operational resource planning techniques, as this is crucial for the role. Be ready to discuss how you've effectively allocated resources in previous positions, especially during peak times or unexpected situations.
✨Emphasise Customer Relationship Management
Building and maintaining strong relationships with airline customers is key. Think of specific instances where you've successfully managed customer expectations or improved service delivery, and be prepared to share these stories during your interview.
✨Prepare for Shift Work Discussion
Since the role requires working a mixed shift pattern, be ready to discuss your flexibility and experience with shift work. Highlight any previous roles where you've adapted to varying schedules and how you managed your time effectively.
